Smile: Loyalty & Rewards , 5.982 recensies

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
Bewerkt 29 juli 2016

So far, Its been pretty painless to setup. We haven't had anyone actively use it yet, however. I may post an updated review in the future if they do.

Update: The App works wonderfully, and the customer service is top notch!

Emerald Gold
Verenigde Staten
8 maanden gebruiken de app
30 september 2016

Great App, working well for us

Chef Bernie
Verenigd Koninkrijk
8 maanden gebruiken de app
Bewerkt 14 september 2022

I've been using this reward program. It's been excited to see my customers redeeming the points they had earned to purchase more. This helps our customers to keep coming back! Also great customer service! They response really fast whenever I have questions! Hannah was so helpful and she gave me all the info I needed! Highly recommended!

Rena's Recipe
Verenigde Staten
8 maanden gebruiken de app
Smile.io heeft geantwoord 15 januari 2022

That's awesome to hear you're excited about using the app, we're excited that you decided to work with us! We'll let our team know that you appreciated their help, we think they are pretty amazing too 😄

24 november 2021

Very useful app for our word-of-mouth marketing and the support was awesome. I liked the embed screen recording app, I was able to explain the issue efficiently with confidence.
Thank you so much!

Nano Hearing Aids
Verenigde Staten
8 maanden gebruiken de app
Smile.io heeft geantwoord 24 november 2021

Thank you so much for taking the time to write this review 🤩

5 maart 2020

Nice app but they REALLY need to have their own loyalty rewards template that we can use. Without it, having a rewards system is basically pointless.
Also the app doesn't allow any text button for mobile. Which means customers are expected to know an icon picture is the rewards button ( atleast on free plan)
then
as a said before, if there is no rewards template explaining the rewards customers will never use it because it was never explained. Please implement a rewards template or some sort of template explaining how rewards work. This is why sezzle is so great because it offers all kinds of branding templates making our job easier.

WIGKED WIGS
Verenigde Staten
8 maanden gebruiken de app
Smile.io heeft geantwoord 6 maart 2020

Hey there! Thank you for your review & feedback! We'll shoot you an email to help out 😊

5 juni 2023

Très simple, et très efficace.
Seulement 4 étoiles car l’application n’est pas traduite en français

Le Dressing de Val
Frankrijk
8 maanden gebruiken de app
Smile.io heeft geantwoord 5 juni 2023

Merci beaucoup d'avoir laissé un avis. Nous sommes ravis que vous appréciez Smile!

Nous offrons en fait une traduction française de l'application. Nous vous avons contacté personnellement pour vous montrer comment vous pouvez changer la langue de votre programme en français.

Faites-nous savoir s'il y a autre chose avec quoi nous pouvons vous aider.

Bewerkt 12 oktober 2022

The app sent a prompt asking for a review so I obliged.
This app is HORENDOUSLY priced. Yes, there are other options you can use for your store and pay WAY less which I do but I am so disgusted by the sheer audacity of the creators to charge what they do for the most basic of things. There are 3 plans - One for $49 a month, one for $200 a month...Yes, TWO HUNDRED DOLLARS every single MONTH and the last one for $600 monthly. Their free plan is simple and will be enough to get you started with a loyalty program. You won't be able to customize anything about it or add any of your own branding but it will be enough to get going.

Ego Naturals
Verenigde Staten
8 maanden gebruiken de app
Smile.io heeft geantwoord 13 oktober 2022

Thank you for taking the time to leave us a review. We empathize with how difficult navigating pricing issues can be for merchants and would love to offer you a free trial of any plan you choose. We find that Smile's return on investment far outweighs any initial costs but we also understand that making such a commitment is daunting. We would love for you to enjoy all the benefits of Smile with absolutely no risk to yourself. I have sent an email as well offering to set this up, we hope to hear from you soon!

Sincerely,
Joshua - Smile Team 🧙‍♂️

23 maart 2016

Very easy to set up. Excited to see how it works on the store.

Lavha 2
Verenigde Staten
8 maanden gebruiken de app
31 augustus 2016

Easy to set up and customers love it

Be Dainty
Verenigde Staten
8 maanden gebruiken de app
15 mei 2016

Excited to have Sweet Tooth on board, cant wait to see the results.

The Obsession Collection
Australië
8 maanden gebruiken de app