Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recensies (6.645)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
24 april 2024

Lynn was super helpful and got me what I needed right away. I love the app, and it works great. Customers are also very happy with the reward system. Thanks, Smile.io!

HMA Lab Supply
Verenigde Staten
Meer dan 4 jaar gebruiken de app
Smile.io heeft geantwoord 25 april 2024

Thanks for taking the time to rate us 5 stars! So glad Lynn could help get you up and running. We really appreciate the review 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

17 juni 2024

Lynne quickly answered my query and explained things so easily. Loved the visual aids! Now I can create coupons confidently.

Pitter Patter
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
Smile.io heeft geantwoord 22 juni 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

24 juli 2024

I had some questions about the Smile app integrations with Klaviyo and the employee I spoke to, Andreandana, was super helpful!

Allison Izu
Verenigde Staten
Bijna 6 jaar gebruiken de app
Smile.io heeft geantwoord 26 juli 2024

Thank you for leaving us a review!

2 augustus 2024

Really helpful customer serivce!

Loxx Hair
Verenigde Staten
Bijna 2 jaar gebruiken de app
Smile.io heeft geantwoord 6 augustus 2024

Thank you for the kind words! 💛

19 maart 2024

Yesterday, I got an error message while trying to access the Smile app via Shopify, so I asked for help in Smile's website's chat window. Lisa answered and let me know that Smile was experiencing some database issues, but that the team was working on sorting things out. It was reassuring to get such a quick and transparent response, and also to be able to sign up for updates to the situation via e-mail. This morning, everything was fixed. I'm very pleased with Smile's customer service with regards to this issue, and glad to leave a positive review.

Wulf's Fish
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
Smile.io heeft geantwoord 20 maart 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

17 april 2024

We've used Smile Loyalty & Rewards on our website for well over 2+ years now, and we've never regretted a single month.

Just recently, I had help from one of the support colleagues "Joana" and they were so fabulous! They not only helped with our issue, they went above and beyond, and left us very pleased with Smile's services.

So long as Smile keeps offering this outstanding service, they have a dedicated customer in us!

Thank you!

Fabulous Planning
Verenigd Koninkrijk
Bijna 5 jaar gebruiken de app
Smile.io heeft geantwoord 21 april 2024

Thanks for leaving a review! We agree that Joana is indeed fabulous 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

29 juni 2024

After trying several rewards system Apps for years, this is definitely the best, very complete interface and covers all types of possible existing rewards, the only negative point I find is the excessive cost of its plans, which at least for small businesses or businesses just starting out, I don't think it's possible to pay for their plans, but I give it 5 stars since they have a free plan that is also very useful and it is available to everyone.

Rochan Shop
Verenigde Staten
8 dagen gebruiken de app
Smile.io heeft geantwoord 3 juli 2024

Thanks so much for taking the time to leave us a review and the kind words! We're so glad to hear that you've found Smile to be complete :)

Yours in Loyalty,

The Smile Support Team

14 november 2024

Réponse rapide et pro. Parfait

OSAKE
Frankrijk
Ongeveer een maand gebruiken de app
Smile.io heeft geantwoord 16 november 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

17 juli 2024

Hannah's explanation is straight forward and clear. Thank you.

AlbertWines2u
Maleisië
5 maanden gebruiken de app
Smile.io heeft geantwoord 19 juli 2024

Thank you for your lovely review - I'm so glad I was able to help! -Hannah :

5 juni 2024

Smile's support was quick, thorough, and thoughtful when I had an issue with my widget not showing up correctly.

Humarian
Verenigde Staten
Meer dan 5 jaar gebruiken de app
Smile.io heeft geantwoord 7 juni 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the Smile support team 🤩

Please don't hesitate to reach out if we can help with anything else.

Cheers!

- Smile Team ✨