Smile: Loyalty & Rewards

Extremely satisfied with the customer service and speed of conversation. The demo was excellent, and our rep (Cole) was knowledgeable in the app and general Shopify information, which was especially helpful for our team, as we don't have technical staff on board. Excited to kick this program off for our customers.

Amazing experience with a very thorough onboarding. We've been Smile customers previously with another store but we are still amazed by the level of service offered by Joana, Jade, Andreana, Angie, Maggie and Lisa. All amazing and the perfect ambassadors for an outstanding review platform. Thank you for all your support team.

The few times I have had to speak/write with the staff at Smile have been nothing but exceptional. They really are there to help and made sure all my concerns and/or issues were resolved. It is very nice to still see some companies out there will great customer service.

Best,

Mike Brown

Great app with a good range of options to reward customers for their loyalty. Super helpful customer support, Joana spent time working through different options that might work for me both now and in the future for the type of rewards I would like to offer.

Joana was really helpful in answering my enquiry.
The app is super simple to use and not overwhelming at all. Thank you for making it easy!

Excellent Loyalty and Rewards app! I had some issues implementing a few of the features and was helped and taken through it step by step. Thanks so much Hannah!

Jade in the customer support team was super helpful with a query my customer had, and explained clearly what the resolve was. Thanks v much!

Excellent customer service and prompt service for an issue i had with a Shopify issue. Very happy with the service!

System works great and the customer service/support is second to none. Always coming out with new features. Couldn't be happier.

We've been using Smile for a few years and we really like the features and design. Above all, the customer service from Andrea and Hannah have been amazing. Always helpful and they do their best to solve any issues that we might have. Great job, guys!