Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recensies (6.630)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
12 december 2024

Joana has been very helpful with my questions, would recommend to anyone interested in improving your retantion rate.

chiclara
Verenigde Staten
Ongeveer een jaar gebruiken de app
Smile.io heeft geantwoord 14 december 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Joana 🤩

13 november 2024

My customers love this and I've been using it for years! Special thanks for Cole Breivik for his super quick responses!

Arabic Book A Month USA
Verenigde Staten
Ongeveer 5 jaar gebruiken de app
Smile.io heeft geantwoord 15 november 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Cole 🤩

- Smile Team ✨

11 oktober 2024

We have been using this app for a couple of years, the functionality is reliable and my customers love getting rewarded with points that they can use on future purchases. Recently had a question for support and although it wasn't an urgent issue, they responded immediately and thoroughly. Would highly recommend.

Kats Cookiez
Canada
Meer dan 3 jaar gebruiken de app
Smile.io heeft geantwoord 14 oktober 2024

Firstly - thanks for being a loyal Merchant! We are really happy to hear you're finding Smile reliable and that our customer support team were able to advise you quickly.

22 oktober 2024

App is easy to set up and use. I had some queries, but the Smile.io team were quick to respond and very helpful.
My only suggestion would be to allow additional orders for the Starter plan for $20 per month, like on the Growth plan and above.

mclaggan+co
Verenigd Koninkrijk
8 maanden gebruiken de app
Smile.io heeft geantwoord 23 oktober 2024

We are really happy to hear you found our program easy to set-up and use! We'd also like to thank you for your feedback regarding our pricing. We'll be here to support you and your loyalty program :)

2 oktober 2024

The team was quick to respond to questions and concerns. They made sure all of my questions were answered, and when they weren't (because I like to think of questions when I am working on other things) they took the time to explain.

Sucreabeille
Verenigde Staten
Ongeveer 5 jaar gebruiken de app
Smile.io heeft geantwoord 29 oktober 2024

Thank you for leaving us a review, we appreciate it! 💖

Smile Team ✨

5 december 2024

quick, friendly response and helpful and relevant content to guide me through troubleshooting. Thank you, Lisa!

Poplinen
Verenigde Staten
Bijna 2 jaar gebruiken de app
Smile.io heeft geantwoord 7 december 2024

We smiled reading this review! Thank you so much :)))

30 november 2024

5/5 - Incredible Support Team!
I’ve been using Smile.io on my website, 4u2heal.ca, and the app has been great for rewarding my customers! What really stands out, though, is the amazing support team. Maggie went above and beyond to help me troubleshoot a design issue, and her dedication to finding a solution was truly impressive.

Not only did she explain the issue clearly (apparently, something about a "z-index" ), but she also took the time to make me feel at ease about the process. Even when I hesitated to give collaborator access (because I'm super protective of my Shopify store), Maggie was understanding and professional.

It’s clear this team cares about their product and their customers. I’d recommend Smile.io not just for the app, but for the fantastic humans behind it. Maggie, you rock!

4U2Heal
Canada
19 dagen gebruiken de app
11 december 2024

Shelby was very patient and very helpful, directed me to exactly what I needed. Thanks Shelby!

Preggy Plus
Trinidad en Tobago
Meer dan 2 jaar gebruiken de app
Smile.io heeft geantwoord 13 december 2024

We smiled reading this review! Thank you so much :)

8 oktober 2024

andreandana was so helpful! She understood what I needed and helped me fix it! I truly enjoy using smile.io for our business.

The Irie Cup
Verenigde Staten
Bijna 4 jaar gebruiken de app
Smile.io heeft geantwoord 11 oktober 2024

Thanks for taking the time to leave a review. We are so happy to hear that you're enjoying Smile.io & that Andreandana was able to help! 😊

Don't hesitate to reach out if you have any questions.

Smile Team ✨

7 november 2024

Great app with a good range of options to reward customers for their loyalty. Super helpful customer support, Joana spent time working through different options that might work for me both now and in the future for the type of rewards I would like to offer.

Hue & Harmony
Verenigd Koninkrijk
3 maanden gebruiken de app
Smile.io heeft geantwoord 8 november 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Joana 🤩