Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recensies (6.646)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
29 juli 2024

Smile for smiles! Easy to use and a great addition to our website.

The802Gypsy
Verenigde Staten
7 maanden gebruiken de app
Smile.io heeft geantwoord 31 juli 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

6 februari 2024

We have been running the Smile.io app for five years now and our ladies love the point and discount system. It is super easy and can be used online, in-store, and on our mobile app. The support team has been very helpful whenever we have questions, recently Lisa helped us figure out how to expand our account. Much appreciated!

Teal Poppy
Verenigde Staten
Meer dan 4 jaar gebruiken de app
Smile.io heeft geantwoord 9 februari 2024

We're so glad to hear that you and your ladies are enjoying using Smile! Thanks for taking the time to let us know about your experience with Smile and with Lisa. We love to hear about experiences like this one 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨

2 februari 2024

The app has worked flawlessly for me since it was installed. I had a bit of a self-inflicted hiccup on store migration, but I contact customer services and Brandon was quick on the case with an export of additional data that I needed to make my life a little easier.

MG USA
Spanje
Meer dan een jaar gebruiken de app
Smile.io heeft geantwoord 3 februari 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

27 april 2024

I have had a few questions along the way with this platform and every time the customer service is spot on. Quick replies and the team go over and above to help you get the issue finalised, not closing the query until you say you are completely satisfied. Thanks so much

GF Oats Australia
Australië
Ongeveer 2 jaar gebruiken de app
Smile.io heeft geantwoord 10 mei 2024

Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

15 april 2024

Have had Smile.io installed on our shop for a few years now without complaints. Always great customer service -- Thanks Lynn!

Wildebeest
Verenigde Staten
Meer dan 5 jaar gebruiken de app
Smile.io heeft geantwoord 18 april 2024

Thank you for your lovely review. We are happy that Lynn was able to make you Smile :)

14 juli 2024

Great app, great support when you have issues!

By Lenz
België
Bijna 3 jaar gebruiken de app
Smile.io heeft geantwoord 16 juli 2024

Thank you for your review! We are happy to hear that you're enjoying the app, reach out if you have any other questions!

14 maart 2024

Bill and the Team at Smile were wonderful in listening and understanding the issue I had due to a recent change to my account that I brought to their attention. Within 48 hours they proposed a solution and implemented it with care and concern. I wish EVERY one of my vendors, software suppliers and more worked this way, the world would be a much better place with much bigger SMILEs, thats for sure! Thank you Bill & Team.

Upside Goods Co.
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Smile.io heeft geantwoord 16 maart 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

20 januari 2024

These guys are amazing with their after-sales services. Joana responded to me within 2-3 minutes, even though I was told that I wouldn't get a reply until Monday, which is 2 days from now.

I've been using this app, and my clients love collecting those points. I definitely recommend this app to build your e-commerce the right way and have your clients race to collect and redeem their points.

Perform Athletics
Koeweit
10 maanden gebruiken de app
Smile.io heeft geantwoord 23 januari 2024

Thanks so much for your review! So glad I was able to assist you, don't hesitate to reach out in the future! -Joana & The Smile Team :)

20 maart 2024

I’m a new Shopify owner and Andreandana Fitriah has been helping me get my Smile app set up. She got back to me so quickly and the set up has gone smoothly! Thanks for your help!

Ella Bella
Canada
Meer dan 5 jaar gebruiken de app
Smile.io heeft geantwoord 22 maart 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 We are happy Andreandana could help :)

Yours in Loyalty,

✨ The Smile Support Team ✨

9 juli 2024

I had an intricate issue and they responded so quick and it was all resolved within a day! Thank you!

Julz Shoes
Zuid-Afrika
3 maanden gebruiken de app
Smile.io heeft geantwoord 10 juli 2024

We are so glad to hear your issue was solved quickly! We hope you continue to enjoy using the app :)