Smile: Loyalty & Rewards , 5.997 recensies

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
9 oktober 2023

I received assistance very quickly and Jade even followed up with an email that had all the links and info I was looking for to assist a customer. This app is great for our small business and it's so nice to talk to a real human.

High Quality - The Lifestyle Store
Verenigde Staten
Meer dan 4 jaar gebruiken de app
Smile.io heeft geantwoord 11 oktober 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

18 oktober 2023

Very basic features for the price... Not worth the money in my opinion. The UI is easy to navigate for users but in terms of value as a merchant, the features are lacking. Point collection is simple for users but if you want to do anything to incentivize users to actually use their points, you'll need to upgrade to the $200/ month plan. With that being said, basically all of the useful features are on the $200/ month plan. If you have the budget, go for it, but to me, the value just isn't there with what you're getting compared to other apps in our tech stack. I wish we would have looked into alternative options before committing to Smile. Hard to switch at this point.

Zero Waste MVMT
Canada
Meer dan 2 jaar gebruiken de app
Smile.io heeft geantwoord 19 oktober 2023

Thanks for taking the time to leave us feedback and help us make Smile better. We have reached out to you personally via email to help you with this.

11 oktober 2023

Smile has always been so flexible for us and allowed us to build the best plan around our needs.

The functionality of Smile has also always met our needs and helped us to increase our CVR.

We switched away from Smile to Rise but quickly found that wasn't the best choice for our platform. Smile allows for much greater customization of our program to meet our needs. We definitely recommend Smile for all of your loyalty needs.

Starpil Wax
Verenigde Staten
Ongeveer 4 jaar gebruiken de app
Smile.io heeft geantwoord 13 oktober 2023

Welcome back and thanks for leaving a review! Don't hesitate to reach out if you have any further questions. We're always here when you need us!

Smile Team ✨

16 november 2023

i really like the app and the customer service is perfect.

Orleans Vape
Canada
Ongeveer een maand gebruiken de app
Smile.io heeft geantwoord 18 november 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖



Smile Team ✨

4 oktober 2023

Great app, great customer service (thanks Jade for helping me with a quick fix!).

Clothes & Roads
Canada
Bijna 6 jaar gebruiken de app
Smile.io heeft geantwoord 6 oktober 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

26 oktober 2023

Lisa was amazing! Helped me instantly resolve my issue.

Consignment Cat
Verenigde Staten
Ongeveer een jaar gebruiken de app
Smile.io heeft geantwoord 27 oktober 2023

Thank you so much for taking the time to leave this review & for your kind words 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

Bewerkt 14 november 2023

Exceptional customer service!

Spun
Verenigde Staten
4 maanden gebruiken de app
Smile.io heeft geantwoord 15 november 2023

Thank you for taking the time to leave your review ❤️

It was a pleasure assisting you feel free to reach out if you need anymore assistance

- Jade & The Smile Team

17 oktober 2023

Excellent communication and support from David @ Smile

Caterline
Verenigd Koninkrijk
Meer dan 2 jaar gebruiken de app
Smile.io heeft geantwoord 18 oktober 2023

Thank you for your kind words. We think David is excellent too.

Cheers

The Smile team

16 november 2023

Really great customer support from Nicole!

LILLA
Nederland
Ongeveer een maand gebruiken de app
Smile.io heeft geantwoord 18 november 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

10 oktober 2023

Great app, does everything it is supposed to. Encourages more sales!

Two Step Performance
Verenigde Staten
Bijna 4 jaar gebruiken de app
Smile.io heeft geantwoord 12 oktober 2023

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨