Smile: Loyalty & Rewards , 5.523 recensies
I really like this app. It's just too expensive for a small business that's just starting out. I really hate that you cant name your discounts unless you spend $200 a/m. You'd think that would be a basic feature but its not which means that if you want to customize a reward for a certain promotion or customer you can't do it. Other than that the app is great and serves a good purpose for any business that want's to reward their customers.
The loyalty discounts are based on discount codes. Shopify still doesn't allow multiple discount codes on one order, so if you use discounts regularly this is a waste of time.. for now.
I can't redeem the customers points at point of sale. I can see the dropdown in Shopify POS that says "redeem this customer's points" but all it does is show me the customer and how many points. It doesn't give me the option to redeem. I then have to go to the website (time consuming for the customer) and pull the code and type it in. Please fix this.
the app is ok. its just for some reason it only allows you to sign up sometimes. after u submit the info the "i am not a robot" recaptcha does not work so it wont let people sign up
Hey there, we're sorry to hear you're experiencing issues! We'll be in touch for further assistance. :)
I had this app for a little over a year, and it was great. It wasn't until a couple months ago my store started to slow down. Many factors in my speed test pointed to this app. I reached out to CS, they assured me all was fine. But today i decided to remove the app, and my website has improved so much speed wise. I dont know what the issue was, maybe a bug. I don't know. But sadly i had to remove this app from my store.
Hey there! Thanks so much for your detailed feedback & review. We've sent over an email to help out! :) Looking forward to hearing from you soon!
The set up was very easy and well explained! Now lets hope it can bring me some return customers and help spread the word :) Great idea!
Lack of integration with MailChimp is disappointing
wish there was more customization for the free account
The app is great and explains setup well. Have had a few hiccups however. If your store has special characters in the name, it tends to mistype it. Also, unless you have an upgraded plan, you can't edit the automated email sent to customers referred with discount, and you're unfortunately stuck with sending these people a $10 coupon. I will follow up on this review if these two issues get resolved.
I cannot seem to figure out how to import my mailchimp list and actual customer lists. It only seems to want to do some POS customers but not all. I have customers from pinterest as well but cannot add their email or give them points and they have accepted marketing. I am sure I am probably doing something wrong :/
It's very beautiful and looks great, don't get me wrong. I think that I will have to look elsewhere for more easier integration.