Smile: Loyalty & Rewards

It's so easy to setup and excellent to navigate!

quick and easy, a compliment for my store.

Great app that takes into account newbies

We've been using this app for several months, and generally, it's a good way to manage your loyalty program. It's easy to set-up and the interface is nicely designed. The biggest issue we have is the pricing tiers. There's a big jump from the first paid tier to the second, and our only reason for needing it is that they limit integrations to only 1 for the first tier. They should really rethink this limit, put an additional tier, or create a nominal upcharge if you need more. As it is, the first tier makes it hard to really get everything out of the app, and the second tier is just too expensive of a jump to make it worth it. Also, the advanced analytics is only available on the second paid tier. They should really rethink this as I may be willing to move up in price if I could fully see how the program is performing.

Quick and easy answers and reference materials from Nicole. Very helpful. Looking forward to developing this program with Smile.

This app has really slowed my website down, I'm not certain the benefits outweigh negatives in this case

Do yourself a favor and do not go close to this app, I emaild their support and they created tickets , no reply yet ...

The app is great and explains setup well. Have had a few hiccups however. If your store has special characters in the name, it tends to mistype it. Also, unless you have an upgraded plan, you can't edit the automated email sent to customers referred with discount, and you're unfortunately stuck with sending these people a $10 coupon. I will follow up on this review if these two issues get resolved.

Love this App Great for securing returning customers!

So excited to get this loyalty program working for us! Jade was awesome and made the set up quick and easy to understand.