Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recensies (6.545)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
10 november 2019

I tried the $50 STARTER PLAN for 2 months, unfortunately it didn't work for me.

PROS:
- Set-up is very easy & straightforward.

CONS:
- No template to create a "page" explaining the program. I had to use another page builder app to do that. All you get is a small icon with a very brief description.
- No email template to inform/invite "non-members" from my email list

What's important to me is the bottom line: does it BOOST sales or not? For me it did NOT. In the 2 months I had it, there were barely any sign-ups (not even my regular customers), and zero sales from the program.

I promoted the program by having a dedicated page explaining it, an announcement banner on my site, email, & announcements from the Judge.me review emails.

It felt as if the rewards program was another "product" that had to be heavily promoted, when I what I was looking for was the exact opposite: a program that would promote my other products.

Australia Vape
Australië
3 maanden gebruiken de app
Smile.io heeft geantwoord 11 november 2019

Thank you so much for your detailed review 🙌 We'll shoot you over an email to chat more about your feedback!

13 maart 2023

I had a hard time installing smile and the lady was very helpful, she even helped me removed my previous app.

LE SUPPLI-HER
Canada
3 dagen gebruiken de app
Smile.io heeft geantwoord 13 maart 2023

Thank you for your lovely review! It was a pleasure assisting you earlier. Stay assured that we'll stay committed to providing you with quality support and services. Lynn💖

18 augustus 2016

So far so good! This plug-in was extremely easy to set-up! Now, let's reward the customers.

Hattielu Embroidery
Verenigde Staten
2 maanden gebruiken de app
2 april 2017

Easy setup, nice interface. Very customizable

Ieco
Verenigde Staten
2 maanden gebruiken de app
31 oktober 2023

Andreandana was so helpful and very prompt in her response time! 5 stars!

Pheasant Tail Fly Fishing
Verenigde Staten
3 dagen gebruiken de app
Smile.io heeft geantwoord 2 november 2023

Thanks for taking the time to leave a review! We also think 🤩 Andreandana is super awesome 🤩

Don't hesitate to reach back out if there is anything else we can do for you!

6 januari 2016

This is absolutely what I've been looking for. An app like this is without a doubt, at least in my mind, indispensable for any eCommerce shop owner.

Watchn Me Watchn You
Verenigde Staten
3 dagen gebruiken de app
13 maart 2017

It's nice app, and helpful in building customer loyalty

The Wifey Collection
Canada
3 maanden gebruiken de app
3 mei 2017

Absolutely brilliant product, service, pricing system and user experience!

Thought Products
Verenigde Staten
3 dagen gebruiken de app
4 maart 2017

Very user friendly, sets you up so for success

Stevie Rep Mlosefa
Verenigde Staten
3 dagen gebruiken de app
8 oktober 2018

I just added this app today (8 October 2018) so I do not have much experience with the app. That being said, I find it much easier than some I've tried. The instructions are simple and easy to follow. The navigation is easy to follow. In short, the app is intuitive. One issue I have was that I wanted to give my existing customers credit for joining the rewards program and found that I had to do this one by one. It would be nice if there were some kind of bulk editor that could do this in a single step. As I gain more experience with the app, I will return to either upgrade to 5 stars or downgrade to 3 stars. I won't know until I have working experience with it. For now, I can't see why 5 stars would be the next move.

And Above All...YOGA
Verenigde Staten
2 maanden gebruiken de app