Smile: Loyalty & Rewards , 5.254 recensies

Algemene beoordeling
Cijfers per recensieniveau
  • 87% recensies zijn 5 sterren
  • 9% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
Bewerkt 10 oktober 2017

This app is awesome and so is their employee Maggie who answered all of my questions. It's 5/5 stars with her, 4/5 without.

Update: I'm moving it down to three stars since there have been a number of issues, and we are waiting to hear back from the the support team on this. Maybe with prompt response and resolution it will go back to a 5 start review.

Verenigde Staten
Bijna 2 jaar gebruiken de app
Bewerkt 17 augustus 2020

Easy interface and customer management. Having hiccups lately. Rewards points are being used and re-credited back to customer giving them endless point. Not happy right now and support takes a day + to get back to you.

Anyone else having issues where the rewards are used for a purchase and instead of being deducted from the customer's reward account, they go right back on it. I'm waiting for support but wanted to know if we're alone here. Our customers are shopping and getting free rewards dollars. icky

Verenigde Staten
3 maanden gebruiken de app heeft geantwoord 17 augustus 2020

Thanks so much for taking the time to leave us a review! We're so sorry for the technical challenge re: POS points. This has been resolved by Shopify - and our support team will reach out with a CSV to adjust for this!

22 september 2020

Great app BUT super super super hard to get ahold of :( :( :(
Please contact me as I've been trying since last week, even contacted a personal rep.

Beautiful Brows and Lashes Professional
Verenigde Staten
3 maanden gebruiken de app heeft geantwoord 23 september 2020

Hey there! I'm really sorry to hear that you've been having difficulties reaching us :( We've sent another email to help out!

2 april 2017

Confusing at first but once you use it you can pick it up

Youth Fanatics Gear
Verenigde Staten
Bijna 2 jaar gebruiken de app
21 maart 2016

Still trying to figure out the why coupons dont work.

Averill Embroidery
Verenigde Staten
Meer dan 2 jaar gebruiken de app
4 oktober 2019

I've just started using the app so not sure how it's working but I think it's a great idea to get customers referring for a reward

Modest Trends
Verenigd Koninkrijk
6 maanden gebruiken de app heeft geantwoord 4 oktober 2019

Thanks so much for your review! We'll send you an email to chat more :)

15 april 2017

Set up very easy, lovely user friendly interface that's made for real people - nicely done Sweet Tooth! However it's disappointing that you can't edit some really basic colour choices as part of the 'customise' process...unless you upgrade of course!! Almost deleted the App when I realised this as I feared the whole 'Free' thing would have too many limitations. But, persevered largely because of the positive reviews for the free version... In terms of how well it works we'll have to wait and see what happens! Fingers crossed....

That Pedal Show Shop
Verenigd Koninkrijk
Meer dan een jaar gebruiken de app
12 juli 2016

After a few early issues the app works great :)

Luchodillitos Co Uk
Verenigd Koninkrijk
Bijna 2 jaar gebruiken de app
22 juni 2016

would like a card reader add on for pos

Bijna 2 jaar gebruiken de app
Bewerkt 13 januari 2017

The loyalty discounts are based on discount codes. Shopify still doesn't allow multiple discount codes on one order, so if you use discounts regularly this is a waste of time.. for now.

Wig Galaxy
Verenigde Staten
Ongeveer een jaar gebruiken de app