Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recensies (6.551)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
13 februari 2022

Doesn't work for customers without an email .... so this is useless for a POS where most of my customers don't have an email registered.
And poor support ... says "Hi", then no answers after more than 30min. Could at least say that it is not possible to import points for client without an email instead of wasting my time.

La Baie des Anges
Frankrijk
Ongeveer 8 uur gebruiken de app
Smile.io heeft geantwoord 14 februari 2022

Thank you so much for letting us know about the experience you had! This is FAR from our standard level of service that our merchants have come to expect from us, and we will be taking steps internally to ensure this sort of interaction remains an isolated incident. We aim to be as transparent as possible, and we're truly sorry that our live chat team's response about CSV import capabilities didn't address your concern directly 😞

I will be reaching out very soon to address this with you personally. Looking forward to connecting with you to re-establish the service-level we take pride in offering our merchants!

Brandon - Merchant Experience Manager

10 oktober 2016

Just got started. Easy start up, easy to follow instructions. Just what i needed. Thank you!!

T T Tackle
Verenigde Staten
Ongeveer 8 uur gebruiken de app
10 augustus 2023

Incredibly helpful in getting our second business set up with the system and also saved us money on our existing business by shifting us to a more suitable plan.
Couldn't have gotten any better customer service from Hannah.
Thanks Guys.

Skiforce Australia
Australië
14 minuten gebruiken de app
Smile.io heeft geantwoord 11 augustus 2023

Thank you for your kind review! It was an absolute pleasure chatting with you and we are looking forward to watching both of your stores thrive! - Hannah & The Smile Team :)

30 mei 2016

Great program for my thebestheadphone.com store

Thebestheadphone
Finland
Ongeveer 7 uur gebruiken de app
3 juni 2021

So far so good. Haven't seen the full experience quite yet but, very intuitive and seamless. Easy to install and configure. Love the simplicity and rewards available!

eastsidehype.com
Verenigde Staten
Ongeveer 6 uur gebruiken de app
Smile.io heeft geantwoord 5 juni 2021

Thanks so much for the 5-star review 🌟

14 februari 2023

Easy to install, easy set-up and fantastic customer service! The onboarding process is smooth, and the helpful widgets get you started very easily.

The Natural Doggy Chews Co.
Verenigd Koninkrijk
12 minuten gebruiken de app
Smile.io heeft geantwoord 14 februari 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it and are super happy to hear the experience has been smooth! 😊

Smile Team ✨

11 maart 2017

so far so good, this will be a help to my business

Xpresswigs
Verenigde Staten
Ongeveer 6 uur gebruiken de app
23 september 2019

Wich kind of app dont allow you to change the languaje?? So bad, a waste of time if you want to open a store in any other languaje without paying 50 per month.

PREAKY
Spanje
Ongeveer 6 uur gebruiken de app
Smile.io heeft geantwoord 23 september 2019

Thanks for the feedback! We'll be in touch to chat more!

20 mei 2016

We LOVE this app! It does what it says on the tin and more

Ochil Fudge Pantry
Verenigd Koninkrijk
Ongeveer 6 uur gebruiken de app
26 november 2022

The integration was easy and seamless and I like that I can add ways for my customers to join. It's a very cool app

Unknwn Kings Apparel
Verenigde Staten
10 minuten gebruiken de app
Smile.io heeft geantwoord 27 november 2022

Thanks so much for taking the time to leave a review! We are so glad that Smile was easy to integrate. And, we think you are very cool too 😎 Don't hesitate to reach out if you need anything!