Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recensies (6.538)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
6 december 2023

I would recommend this app to those who want to start using the Loyalty Program. The customer service is very attentive and helpful.

More Is More
Maleisië
4 maanden gebruiken de app
Smile.io heeft geantwoord 8 december 2023

Thanks for the review and the stellar recommendation about our app and our service! We really do appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

24 april 2024

This is an impressive app with great functionalities. Jade from customer support had a lot of patience with me during the onboarding and helped me excellently.
It's not worth 1 star less but please Smile team add the Dutch language as soon as possible. (now it's mixed dutch & english in the app and that looks noobish)

Bastiano Bonheiden
België
2 dagen gebruiken de app
Smile.io heeft geantwoord 26 april 2024

Thank you so much for taking the time to leave this review! Jade is truly one of the stellar member of our team.💖

For the translation, we'll be sure to send this over as feedback to our product team for you! We'll let you know if this becomes available :)

Lynn - Smile Team ✨

22 december 2023

We've used this app for a few years, and the customer support has always been great. I especially appreciate Ezra's help in figuring out the app integration with Shopify. He went above and beyond to help us resolve our issues.

Bad Sheep Yarn
Verenigde Staten
2 maanden gebruiken de app
Smile.io heeft geantwoord 25 december 2023

Thanks so much for taking the time to leave a review with such kind words about Ezra and the rest of our support team! We agree, they rock 😎

Yours in Loyalty,

✨ The Smile Support Team ✨

18 april 2024

Smile has been incredibly helpful for retaining customers and driving new growth. Thank you!

Mephisto Genetics
Verenigde Staten
3 maanden gebruiken de app
Smile.io heeft geantwoord 21 april 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

1 maart 2024

Very easy to use and quick to get started!

We were migrating from another loyalty app and had some issues with the switch. We reached out to support and they solved the problem right away. Highly recommend!

Football Central
Nieuw-Zeeland
24 dagen gebruiken de app
Smile.io heeft geantwoord 5 maart 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

27 februari 2024

Hello!! I paid the 199.00 plan but this application has many problems and I dont receive a response... the application dont save the changes, it logs me out to the panel and it dont let me working. Please, any response let me know in ecommerce@rbmrep.com

B-Fit
Mexico
8 maanden gebruiken de app
Smile.io heeft geantwoord 28 februari 2024

We are so sorry to hear that your experience wasn't up to our usual standards. I have reached out via email to the address above learn more about your experience.

Karen & the Smile team.

6 april 2024

Straight forward user interface and responsive, friendly customer service

Whimsigirl
Maleisië
Meer dan 4 jaar gebruiken de app
Smile.io heeft geantwoord 28 juli 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

29 februari 2024

Quick Support from Lynn ! Awesome app!

LLBA CA
Canada
Ongeveer 6 jaar gebruiken de app
Smile.io heeft geantwoord 1 maart 2024

Thank you for the 5-star rating and kind words! We appreciate it 💛

-The Smile.io Team

14 februari 2024

Great customer service, super user friendly!

The Citizen and Co.
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
Smile.io heeft geantwoord 22 februari 2024

Thank you for your kind review! We are so glad you found our customer service to be great and that the app is easy to use :)

We look forward to supporting your business!

-The Smile Team

15 januari 2024

The Smile support team is excellent! Lynn was incredibly helpful and always responded promptly to my questions. Thank you!

Phiten
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
Smile.io heeft geantwoord 17 januari 2024

Thanks so much for taking the time to leave us a review! We're so glad to hear that you found Lynn to be as incredible as we know her to be :)

Yours in Loyalty,

The Smile Support Team