Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recensies (6.481)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
15 maart 2024

I don't have a lot of experience with the app yet so I am hesitant to rate it. But my experience reaching out to customer service to get help with early set up of the app was excellent and I would definitely recommend the app based on that alone - it can be so hard to get prompt and helpful customer service from a real human!

Barr Hill
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
22 november 2023

Great support, thanks for your quick help Lisa

Red Rose Tea
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
Smile.io heeft geantwoord 25 november 2023

Thanks for taking the time to leave a review! We also think Lisa is super awesome 🤩

Don't hesitate to reach back out if there is anything else we can do for you!

1 april 2024

Excellent customer service and an easy to use app

Creams from the Crypt
Verenigde Staten
11 maanden gebruiken de app
Smile.io heeft geantwoord 4 april 2024

Thank you so much for taking the time to leave us a review! We really appreciate it 🤩

- Smile Team ✨

17 januari 2024

Great rewards program app. The customer service team is really friendly and helpful. Shoutout to Jade!

UHS Hardware
Verenigde Staten
Ongeveer 4 jaar gebruiken de app
Smile.io heeft geantwoord 18 januari 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Jade - Smile Team✨

8 maart 2024

We are unable to use Smile.io for Loyalty Rewards.

Our main reason is that the features are very limited, unless we can afford to pay such high prices. We do not feel that there is much value in spending $49 per month to upgrade. That plan doesn't not come with the Loyalty Landing Page or ability for our customers to redeem their points. It is impossible for us to commit to paying $199 per month for this.

Sadly we will need to look for a cheaper alternative.

WONDERCRAFT LTD
Verenigd Koninkrijk
Ongeveer 2 maanden gebruiken de app
Smile.io heeft geantwoord 11 maart 2024

Thank you for your review, we appreciate your feedback. Someone from our team has reached out to discuss this further with you.

12 maart 2024

Everything works great, was a nice addition to the store for our members

Raghouse
Verenigde Staten
5 maanden gebruiken de app
Smile.io heeft geantwoord 14 maart 2024

Thank you so much for the kind review💖

If you need any help, please do not hesitate to reach out.

Jade & The Smile Team ✨

8 december 2023

Great support, very responsive and helpful. Problems fixed with ease.

The Foodworks
Thailand
Meer dan 3 jaar gebruiken de app
Smile.io heeft geantwoord 10 december 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

25 mei 2024

Exceptional customer service and support!

Highly recommend this app!!!

LavenderWarehouse
Verenigde Staten
Ongeveer 23 uur gebruiken de app
Smile.io heeft geantwoord 27 mei 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

24 april 2024

Amazing customer support. Really wanted to help me make the app work just for me!!!

Opie Way
Verenigde Staten
2 dagen gebruiken de app
Smile.io heeft geantwoord 25 april 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

9 januari 2024

looks good so fare, just installed it, very good immediate help even at 4am :).

www.techcityclothing.com
Spanje
7 maanden gebruiken de app
Smile.io heeft geantwoord 11 januari 2024

Thank you for your kind review we are happy to help and try to deliver customer service when you need it.

Please reach out if there is anything else we can help with.

Cheers

The Smile Team