Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recensies (6.663)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
Bewerkt 22 februari 2024

I might have to uninstall this app. It's difficult to integrate, and customer support have refused to offer the support I need (even on the $199 per month plan) to get up and running. If they can manage to help me get set up, I'll be happy to change my review and rating.

Update: They did a great job getting me up and running after I left this review and after customer service told me I couldn't ...

Miracle Botanicals Essential Oils
Verenigde Staten
10 dagen gebruiken de app
Smile.io heeft geantwoord 14 februari 2024

Thanks for taking the time to leave a review and I'm sorry you're having a bad experience. I've reached out directly to help you get set up and answer any questions.

- Angie ...

9 april 2024

Great App and quick to respond to any questions when setting up :)

Ivy Mae Collection
Australië
8 maanden gebruiken de app
Smile.io heeft geantwoord 12 april 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

18 maart 2024

Thank you for the quick response and fix.

Aesthetics Rx® Skincare
Australië
Ongeveer een jaar gebruiken de app
Smile.io heeft geantwoord 20 maart 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

15 april 2024

They have good customer support and a lot of valuable documentation to help you set up your rewards program. Jade helped me a lot!

La Margarita Wonderfood
Verenigde Staten
18 dagen gebruiken de app
Smile.io heeft geantwoord 17 april 2024

Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Jade 🤩

Don't hesitate to reach out ...

10 mei 2024

Lisa Gallagher from the Toronto Call Center was incredibly helpful and super friendly! I wish all call center reps were as amazing!!

Diane Kroe
Canada
17 dagen gebruiken de app
Smile.io heeft geantwoord 11 mei 2024

Thank you so much for sharing, we are happy that we were able to help. We think Lisa is super awesome too! 💖

22 maart 2024

I encountered an issue with the referral program, but Lynn promptly assisted me in resolving it within minutes. Highly recommended!

SET4ALL
Canada
3 maanden gebruiken de app
Smile.io heeft geantwoord 25 maart 2024

Thanks so much for taking the time to leave this review! We really appreciate the kind words and are so happy to hear Lynn was able to help you in such a quick manner 💪

- ...

10 april 2024

Great interaction and help from Joanne, fixed the issue I was running into!

Janet's Nails
Canada
4 maanden gebruiken de app
Smile.io heeft geantwoord 12 april 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

22 juli 2024

It's very easy to use. I like it.

One Dollar Store
Verenigde Staten
10 dagen gebruiken de app
Smile.io heeft geantwoord 23 juli 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need ...

8 maart 2024

Great app and support. I had some questions for app functionalities.
Jade from support replied immediately and explained everything clearly.
Highly recommend.

Little Frimousse
Frankrijk
3 maanden gebruiken de app
Smile.io heeft geantwoord 11 maart 2024

So glad you were happy with Jade's service, we think she's pretty awesome too :) we look forward to watching your loyalty program thrive!

4 april 2024

Amazing customer support that I received in the last few days from Joana and Brandon. Super useful and quick

GUAJA.
Portugal
15 dagen gebruiken de app
Smile.io heeft geantwoord 6 april 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

✨The Smile Team✨