Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recensies (6.578)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
9 oktober 2024

After investigating nearly a dozen different loyalty programs, I settled on a couple to test out, based on stellar reviews. Both had similar features, but in terms of pricing and support, Smile was the clear winner.

The team has gone out of its way to be helpful, which is a huge factor when you're running a small business that processes a lot of transactions.

Bossanova Wine & Beer
Canada
26 dagen gebruiken de app
Smile.io heeft geantwoord 12 oktober 2024

We are so happy to be an app that you enjoy working with! We will always be here for any questions you have :)

21 november 2024

This app is an easy to use way to drive further sales. The customer assistance is amazing!

Blink Tea
Canada
Ongeveer 2 jaar gebruiken de app
Smile.io heeft geantwoord 22 november 2024

We smiled reading this review! Thank you so much :)

24 oktober 2024

Great experience so far, has all the features we needed and at a more competitive price than some other options. Lynn was incredibly helpful with any questions I had during the set up process they seem to always be online!!

Estella Collection
Verenigde Staten
9 dagen gebruiken de app
Smile.io heeft geantwoord 26 oktober 2024

Thanks for leaving a review! We agree that Lynn is indeed excellent 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

29 augustus 2024

I had contacted Smile support months ago, and I was disappointed that the Redeem Points functionality was not available in our checkout. They said they would provide my feedback to the development team. I just received an email out of the blue (from a person, which is even better) that the feature is now functional, and it's already active in our checkout. That is great customer support!

EnGenius Store
Verenigde Staten
8 maanden gebruiken de app
Smile.io heeft geantwoord 30 augustus 2024

Thank you so much for providing us with your feedback and for this 5-star review! We really appreciate it. 💖

Shelby - Smile Team ✨

17 oktober 2024

Lisa was a huge help to me when setting up this app. I was not sure on how to go about things and Lisa helped me every step of the way!!

SherLouise Boutique
Verenigde Staten
Ongeveer een maand gebruiken de app
Smile.io heeft geantwoord 18 oktober 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

Bewerkt 19 september 2024

I am very satisfied to every features I experienced with Smile. The team also has a great customer relationship management that very helpful to find the best solution for every case we found.

Buttonscarves
Indonesië
Meer dan 3 jaar gebruiken de app
Smile.io heeft geantwoord 28 augustus 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

6 september 2024

ALWAYS HELPFUL! Receptive of new ideas, and provide excellent advise

TAI JEWELRY
Verenigde Staten
Meer dan 7 jaar gebruiken de app
Smile.io heeft geantwoord 8 september 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

6 september 2024

I had a question about my plan and Joana was very helpful and explained in detail my answer. I appreciate her quick response and friendliness. Thank you for a great app that my customers love

SimpleXpressions-Personalized!
Verenigde Staten
Meer dan een jaar gebruiken de app
Smile.io heeft geantwoord 9 september 2024

Thank you for taking the time to leave a review and for all of the kind words! We're happy to hear that you and your customers are enjoying Smile.io 💖

Shelby - Smile Team ✨

28 oktober 2024

I am just launching the app so had a lot of questions during set up. Shelby was extremely quick to respond and helpful in guiding me through the process and what would work best for us!

Blanc et Rouge Wines & Spirits
Verenigde Staten
23 dagen gebruiken de app
Smile.io heeft geantwoord 30 oktober 2024

We are so glad Shelby was able to assist you! Thanks for your lovely review!

12 november 2024

Great service, very quick to deal with issues, Lynn was great, professional and patient, solved a big problem I had, highly recommend this product!

Willloom
Hongkong SAR van China
Ongeveer 2 maanden gebruiken de app
Smile.io heeft geantwoord 14 november 2024

We are so glad to hear your experience has been smooth - that's what we aim for! We also think Lynn is pretty great :)))