Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recensies (3.917)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 90% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
Bewerkt 5 november 2024

Useful for our reward system - great support from Shelby.

Grassroots California
Verenigde Staten
Meer dan 8 jaar gebruiken de app
15 maart 2023

This is a Great app and customer support! We use it for our POS transactions. My questions were answered and we're ready to go.

Vapor Villa
Verenigde Staten
Ongeveer 8 jaar gebruiken de app
Smile.io heeft geantwoord 15 maart 2023

Awesome that you are all set up now :) Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

15 december 2023

Reached out to support for an issue and received quick and friendly service!

Sweetapolita™
Canada
Ongeveer 8 jaar gebruiken de app
Smile.io heeft geantwoord 17 december 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

Bewerkt 16 oktober 2024

Fantastic experience with the customer service team! Any questions I had were answered quickly, and they made sure I understood all the benefits of the program. It’s clear they genuinely care about providing a great customer experience. Highly recommend!

One Love Organics©
Verenigde Staten
Ongeveer 8 jaar gebruiken de app
Smile.io heeft geantwoord 25 november 2020

Thank you so much for your review and for sticking with us for so long 💖

Bewerkt 11 december 2024

This is a great addition to any online and physical store! Easy to create a loyalty program and to get it up in your Shopify Store. Exactly what we have been looking for! Also provides great integrations to Klaviyo, Recharge, and our mobile app. All the tools we need to offer a professional Rewards program. It helps us drive more business and gives our customers a smile every time they receive a reward. Our customers love it and we have been a happy customer for a long time

Ticoroasters
Verenigde Staten
Bijna 8 jaar gebruiken de app
21 december 2023

We've been using Smile since 2017 and just wanted to drop a review to say they're great. Having a rewards program that's easy to use and manage is amazing. Lots of good features and helpful customer support.

Frostbeard Studio
Verenigde Staten
Bijna 8 jaar gebruiken de app
Smile.io heeft geantwoord 4 januari 2024

Thanks so much for taking the time to write this review!! We appreciate it so, so much & look forward to seeing your business continue to grow 🤩🚀🌈 It's wonderful to hear that you find Smile easy to use and our Support Team to be helpful 😊

Don't hesitate to reach out if there is anything we can help you with! 💖

- Smile Team ✨

11 januari 2024

The Smile team was incredibly helpful in sorting out an issue we had with app integration. It's always great to have kind and knowledgeable staff backing up a product. Thanks for a great product!

Charliemadison Originals LLC
Verenigde Staten
Bijna 8 jaar gebruiken de app
Smile.io heeft geantwoord 13 januari 2024

Thank you so much for taking the time to leave this review! We really appreciate it 🙌

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

6 juni 2024

This app has been extremely difficult and confusing to setup. I have a designer putting things together and it's taken a long time just to have it look aesthetically pleasing. We added the login block on the loyalty page and then it just randomly show up on our homepage. Trying to get a fast response for needed support is actually impossible. This app costs $200/month and they take hours to respond to customer requests. The fact there's no live chat support for this app is kind of mind blowing when $10/month apps I use have instant support and assistance. I actually wish there were other viable options out there as this app is terrible when you combine what they offer vs what they charge.

shopatlasgrey
Verenigde Staten
Meer dan een jaar gebruiken de app
Smile.io heeft geantwoord 7 juni 2024

Hi there! We're really sorry to hear that you've had issues getting your app blocks set up correctly. Our team have reached out via email to help get this resolved for you, but please let us know if there's anything else we can do to help in the meantime.

1 augustus 2023

This app has been easy to use. It's all working in the background with no assistance from us and my customers are getting rewarded! I have only had one issue ( and it was not the app's fault) and they sent me instructions to fix it quickly. I am very happy and highly recommend Smile Loyalty and Rewards.

Cool Ponds
Verenigde Staten
Meer dan 7 jaar gebruiken de app
Smile.io heeft geantwoord 3 augustus 2023

Thank you so much for your review 🤩 We really appreciate your kind words!

Please don't hesitate to reach out if there is anything else we can help you with 😁

✨ The Smile Team

Bewerkt 23 april 2024

very happy with app, customers love our smile rewards. Good customer support

Annanda Chaga
Canada
Meer dan 7 jaar gebruiken de app