Smile: Loyalty & Rewards

Great app and even better support! Thank you Maggie for answering all of my questions!!

We are only 2 days into using Smile but so far what I can say is: WOW.

I really like this program. Very professional and even on the free program there are nice options. While I did figure out how to enter the points levels, I have to say this wasn't crystal clear even after reading the instructions a few times. For instance for variable and fixed discounts. And despite clearing my cache, restarting my browser, etc, I am still having trouble getting the referral message on Twitter to 'take' or to 'delete'. It might - after several hours!

But these are very small issues. Over all the program is unexpectedly quite amazing!

I agree with what many have said about pricing. If the pricing could be graduated a bit to help new businesses as they grow, then I would be glad to pay. $600 a year off the bat with a comparatively small customer base, is a chunky budget item - though the quality is worth every penny.

On balance, I highly recommend any shop owner to try this program. It is relatively easy to set up, a great way to reward long-time, loyal customers, it creates great 'brand' feeling and it is a very professional tool to help any e-store grow their customer base.

Thanks, Smile!

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Andreandana - she has been a great help. Fast reply and very attentive to help with our queries. Thanks so much, team! Stay awesome :)

Easy to install, pre-built configurations are great..literally took seconds!

Amazing CS support! Super responsive- was Excellent! Did the research with the information I provided and located me. Thank you

Joshua provided prompt, professional and clear guidance on updating a long-time customer's rewards account.

Maggie did a fantastic job figuring out my the issues I was having and fixed them in less than a minute in the live chat! Very pleased!!

We use SMILE and it has worked very smoothly. The tech support has also been very helpful when we run into any issues.

We have been with them for three years, always supportive and during this time of crisis they have stepped up to the plate once again.
Thanks for the support

I have been using smile for approximately six years for my business. While there have been a few hiccups, they have always helped me take care of those immediately and without incident. I love that they are expanding their program to make things run better for small businesses.