Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avaliações (6 557)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
Editado a 1 de setembro de 2016

By far the best free app I've used. Click our shop name just above this review to see it live in our store and get a feel for how it looks. Wish there was a way for the pop up to have it's own URL so you can point customers there and also wish you could create your own rewards on the free version (e.g. spend over £x for an extra 50 points) but otherwise, no complaints.

The Little Pancake Company
Reino Unido
Over 4 years usando a aplicação
31 de março de 2021

I have now been with Smile for 2 years and it has been amazing! Worth every penny. We have have consistently grown our membership and it has proven to be the best retention tool we have ever used. The customer service has been super helpful and friendly. A must have for anyone serious about customer service and retention.

DanceWear Corner
Estados Unidos
Over 4 years usando a aplicação
Questão respondida por Smile.io 1 de abril de 2021

Thanks so much for the glowing review! 🌟 We're always excited to help you reach your goals!

21 de fevereiro de 2023

The app is easy to use and integrates well with Shopify and Reviews.io. Whenever questions arise, the support team is quick to provide helpful thorough answers. Brandon with the Smile.io support team is great!

Play It Koi
Estados Unidos
Over 4 years usando a aplicação
Questão respondida por Smile.io 21 de fevereiro de 2023

We're so glad Brandon was able to help you out today. We think he's pretty great too! Thanks for taking the time to leave a review. We really appreciate it!

2 de novembro de 2023

Smile.io has truly transformed our customer experience! The rewards program has seamlessly integrated into our platform, providing our customers with an exceptional incentive to engage with our brand. Not only does it effortlessly boost customer loyalty, but the support from the Smile.io team has been outstanding. We wholeheartedly recommend this program to any business looking to enhance customer satisfaction. 100% satisfaction guaranteed!

Brush Salon
Canadá
Over 4 years usando a aplicação
Questão respondida por Smile.io 4 de novembro de 2023

Thanks so much for taking the time to write this review and for all your kind words 🤩 We're so glad to hear that your customers are loving Smile 🚀🌈

Don't hesitate to let us know if there is ever anything else we can help you with 💖

- Smile Team ✨

29 de março de 2023

Love Smile! Such an awesome app that rewards my customers without me having to do a thing. Great for customer retention! Had an issue recently with my launcher not showing points and continuously needing my customers to log in. I got in touch with the Smile team and the issue was fixed within minutes. Even got a compliment on my products which was nice!

Would highly recommend this app to anyone looking for a rewards system for their website!

Holly & Co
Austrália
Over 4 years usando a aplicação
Questão respondida por Smile.io 29 de março de 2023

Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩 It was a pleasure chatting with you today (still laughing at your amazing tees, by the way 👕🐕🖕🤣) 💛💖💛

Lisa - Smile Team✨

28 de dezembro de 2016

The setup was super easy! Looking forward to seeing if my customers love it as much as I do!

Fly In The Fibre
Canadá
Over 4 years usando a aplicação
6 de abril de 2017

Easy to use and clear instruction!

Honey Pawpet
Singapura
Over 4 years usando a aplicação
15 de novembro de 2023

Nicole and Joana were quick, helpful and straight to the point on the solution I needed. Being in Customer Service myself, I can't give them enough stars for their great assistance! Thanks Nicole, Joana and Smile Team!

She Reads Truth
Estados Unidos
Over 4 years usando a aplicação
Questão respondida por Smile.io 16 de novembro de 2023

Thanks for taking the time to leave us a stellar review and the kind words about Nicole and Joana! They really are stars and we're so glad they were able to help you so much 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨

Editado a 20 de outubro de 2017

nice app very quick and easy to use i would recommend
integrated nicely with my new website
xanacitytoronto.com

Xanacitytoronto
Canadá
Over 4 years usando a aplicação
18 de dezembro de 2020

Andrea in support was amazing. She takes customer service to another level. Highly recommended app. Highly recommended company.

PilotMall.com
Estados Unidos
Over 4 years usando a aplicação
Questão respondida por Smile.io 19 de dezembro de 2020

Thank you so so much for taking the time to write this review! So happy to hear Andrea gave you a great experience -- let us know if you need help with anything else!