Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avaliações (3 961)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 90% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
17 de junho de 2024

Lynne quickly answered my query and explained things so easily. Loved the visual aids! Now I can create coupons confidently.

Pitter Patter
Estados Unidos
Aproximadamente 3 anos usando a aplicação
Questão respondida por Smile.io 22 de junho de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

11 de abril de 2024

Great service today when I was having an issue. It was resolved quickly.

Distinctively Hers
Estados Unidos
Aproximadamente 3 anos usando a aplicação
Questão respondida por Smile.io 13 de abril de 2024

Thank you so much for sharing, we are happy that we were able to help! 💖

15 de janeiro de 2024

The Smile support team is excellent! Lynn was incredibly helpful and always responded promptly to my questions. Thank you!

Phiten
Estados Unidos
Aproximadamente 3 anos usando a aplicação
Questão respondida por Smile.io 17 de janeiro de 2024

Thanks so much for taking the time to leave us a review! We're so glad to hear that you found Lynn to be as incredible as we know her to be :)

Yours in Loyalty,

The Smile Support Team

22 de novembro de 2023

Great support, thanks for your quick help Lisa

Red Rose Tea
Estados Unidos
Aproximadamente 3 anos usando a aplicação
Questão respondida por Smile.io 25 de novembro de 2023

Thanks for taking the time to leave a review! We also think Lisa is super awesome 🤩

Don't hesitate to reach back out if there is anything else we can do for you!

Editado a 6 de outubro de 2021

Great customer service! awesome! It seems to be user friendly. I would suggest allowing customers to send emails out with referral reminders and also adding a Pinterest options for actions!

Headbands of Hope
Estados Unidos
Aproximadamente 3 anos usando a aplicação
Questão respondida por Smile.io 6 de outubro de 2021

Thank you so much for your review and feedback! We'll definitely pass those along to our product team - great ideas! 💖
We're so glad to hear that you're loving our app and customer service!

27 de junho de 2018

This is a very good app.I love it !

Lanzonia
China
Aproximadamente 3 anos usando a aplicação
Editado a 31 de maio de 2021

I came across an issue regarding a customer not receiving their rewards points accordingly, and the rep Tess provided me with a very detailed response and helped with troubleshooting the issue efficiently! The issue turned out to be due to the customer and not the app itself! Thank you so much for your support!

OnceMoreWithLove
Canadá
Aproximadamente 3 anos usando a aplicação
Questão respondida por Smile.io 31 de maio de 2021

Tess is rock star! We are so lucky to have her in our team and so happy to hear that the issue was resolved quickly. We're always here to support you!

Editado a 5 de março de 2025

Smile support team members are always so helpful! I asked for the data& stat info and he found it right away :)

ohora usa
Estados Unidos
Aproximadamente 3 anos usando a aplicação
Questão respondida por Smile.io 20 de outubro de 2023

Thanks so much for taking the time to leave this review! We are so glad that you had a great experience with David! Please don't hesitate to let us know if there is anything else we can help you with 😊

✨ The Smile Team

11 de março de 2022

We've been with SMILE for as long as we can remember! Super great app + Excellent customer service!

LING Skincare
Estados Unidos
Aproximadamente 3 anos usando a aplicação
Questão respondida por Smile.io 14 de março de 2022

Thank you SO much for your lovely review 💖 We're so flattered 😭
Please don't hesitate to reach out to us whenever if we can help with anything at all!

Editado a 12 de maio de 2022

Jade and Joshua have been great. We had an issue and he has helped sort out a plan for us to make this work better for our customers

Poppy's Picnic
Reino Unido
Aproximadamente 3 anos usando a aplicação
Questão respondida por Smile.io 20 de abril de 2022

It was a pleasure helping today! Thanks so much for taking the time to leave a review :) -Jade <3