Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avaliações (6 551)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
Editado a 8 de maio de 2024

I have been using this app for well over a year. And I really like it and most importantly the support is excellent. This is what usually makes you want to stick with an app - knowing you will get an immediate response and solution in the fast pace of ecommerce. Just wish there was a lower paid entry tier as it is such a jump to get some benefits which would be fantastic for a small business like mine.

Apothecary & me
Reino Unido
Over 3 years usando a aplicação
Questão respondida por Smile.io 20 de março de 2021

Thanks so much for the glowing review! 🌟 So glad to hear that you are happy with the process. We're excited about your business and want to help you in any way we can to connect with those loyal customers.

13 de novembro de 2020

Very easy to use so far, excited to offer my customers an easy to use rewards program and I'm sure they will love their extra discount

thenaturalspa
Reino Unido
Over 3 years usando a aplicação
Questão respondida por Smile.io 13 de novembro de 2020

Thank you so much for your review! So glad that the setup process was simple and smooth for you 😄

10 de agosto de 2016

Simple to install and easy for customers to use. Background updates/changes to loyalty information is also very easy.

Twocirclescycling
Estados Unidos
Over 3 years usando a aplicação
23 de dezembro de 2020

Amazing customer service. Very helpful and professional. Highly recommend it to anyone who's looking to start a loyalty program.

Buywow USA
Estados Unidos
Over 3 years usando a aplicação
Questão respondida por Smile.io 23 de dezembro de 2020

Thank you for sharing your kind and generous review :) . It was great chatting with you!

Happy holidays from Smile :)

6 de maio de 2021

Very happy with this application. Easy integration and a great way to reward customers for shopping with you. The customer support from the team at Smile is awesome, very kind and quick responses.

BHND THE BRND
Canadá
Over 3 years usando a aplicação
Questão respondida por Smile.io 7 de maio de 2021

Thank you for sharing your kind feedback! 🙌 We're so excited to see your store grow with Smile :)

18 de dezembro de 2020

We originally got the free version of this several years ago, but never really put it to much use. Near the beginning of 2020, we decided to actually use it, and we're so glad we did! It's very easy to set up and use, and the free plan is pretty great on its own for when you're first starting out. And their custom service is great! Customers so far have been a lot more likely to come back knowing that they're getting rewarded for their purchases, and we've been able to start building a network with reviewers to refer product easily. Recently, we realised we needed to upgrade a bit from a small plan. As a small business we were a little concerned about the pricing, but customer support (shout-out to Christian!) was excellent and they helped us to navigate into a custom plan that worked the best for us.

Sweetsmith Candy Co.
Canadá
Over 3 years usando a aplicação
Questão respondida por Smile.io 18 de dezembro de 2020

Thanks so much for sharing your feedback 😊 We loved learning more about your store, and helping you get set up for success!

Editado a 28 de agosto de 2024

Smile app is easy to work with, but if you do need help, their customer service team (thanks, Nicole!) is right there and ready to help you out.

Special thanks to Lisa for the prompt answers to my questions (Aug 28, 2024)!

Smidge®
Estados Unidos
Over 3 years usando a aplicação
Questão respondida por Smile.io 15 de outubro de 2023

Thank you so much for your kind review. We really appreciate it! 💖

Smile Team ✨

28 de abril de 2022

super intuitive, great support, always available to help optimize the program! Would recommend Smile to anyone who needs an incentivizing rewards app on their store!

Nominal
Estados Unidos
Over 3 years usando a aplicação
Questão respondida por Smile.io 28 de abril de 2022

We are so glad you are enjoying smile! Thanks for taking the time to leave a review. It was great chatting with you today 💛 Nicole

23 de setembro de 2016

this app is not bad, i just wish i could do more customisation with the basic account

Berrylacewigs
Canadá
Over 3 years usando a aplicação
14 de julho de 2022

Great app with great options and amazing support! Way better value than some of the competition (YOTPO loyalty) and such better customer support!

Candles By Carol
Estados Unidos
Over 3 years usando a aplicação
Questão respondida por Smile.io 15 de julho de 2022

Thank you so much for this amazing review 🙌 🙌 🙌 It was great chatting with you & we're so happy to hear you're loving the Smile app 🤩

💖 Lisa