Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avaliações (6 537)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
23 de julho de 2024

I couldn't figure out why my customers haven't been able to redeem their points with Smile and she was able to explain it to me.

Accessory Fix LLC
Estados Unidos
Almost 4 years usando a aplicação
Questão respondida por Smile.io 25 de julho de 2024

Thank you for your review! We are so glad that you had your questions answers clearly :)

6 de setembro de 2024

Great rewards app and 5 star support too.

Zap! Creatives
Reino Unido
Almost 6 years usando a aplicação
Questão respondida por Smile.io 7 de setembro de 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

- Smile Team ✨

19 de setembro de 2024

Very happy with the support! They go above and beyond and are very responsive.

Capitalkidz
Estados Unidos
Over 5 years usando a aplicação
Questão respondida por Smile.io 22 de setembro de 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

18 de novembro de 2024

Great app and quick support.
I think it is missing analytics about the emails being sent to customers.

SabersPro
Estados Unidos
About 1 month usando a aplicação
Questão respondida por Smile.io 21 de novembro de 2024

Thank you for your review. A member of our team has reached out to address the points you mentioned here - we look forward to chatting with you!

10 de julho de 2024

I thought I had lost my customer's data with all their points but Cole was able to help me recover them quickly! I'm glad I chose Smile over other rewards apps. It's easy to manage and simple to use from the customer's perspective as well.

Cheerly Decor
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Smile.io 12 de julho de 2024

Thank you for your lovely review! We are happy to hear you find the app easy to use from both business and customer perspective.

22 de outubro de 2024

Great App, great service. We highly recommend it, for your store and for your customers.

PERGAMINO | COLOMBIA
Colômbia
28 days usando a aplicação
Questão respondida por Smile.io 1 de novembro de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

3 de setembro de 2024

Excellent support and fast response time

VMI Sports
Estados Unidos
About 2 years usando a aplicação
Questão respondida por Smile.io 5 de setembro de 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

Editado a 10 de outubro de 2024

resolved the query quickly and with clear instructions . the team are super helpful!

Heist Studios
Reino Unido
4 months usando a aplicação
Questão respondida por Smile.io 27 de setembro de 2024

Thank you so much for leaving us a review! It means the world to us 😊

Lynn - Smile Team✨

Editado a 4 de setembro de 2024

5 stars for customer service. I haven't had a chance to experience the app in a live store yet but had a billing issue that was resolved quickly and easily after reaching out to customer support. Can't speak to how the app functions quite yet, although installation and customization has been easy so far.

Bowling World
Estados Unidos
28 days usando a aplicação
Questão respondida por Smile.io 10 de agosto de 2024

Thanks for taking the time to leave us a review! 💛

11 de setembro de 2024

It does not appear to be working for me as yet. I was concerned that it was not working on my shopify, but it is. Thank you Andrea for your help tonight.

River Jewels LLC
Estados Unidos
5 months usando a aplicação
Questão respondida por Smile.io 15 de setembro de 2024

Thank you for your review and feedback here. Someone will reach out to discuss this further with you :)