Smile: Loyalty & Rewards , 5 971 avaliações

Avaliação geral
4,9
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
9 de abril de 2024

Customer service the best, really appreciate the effort to solve my issue

Lingenfelter Race Gear
Estados Unidos
About 1 month usando a aplicação
Questão respondida por Smile.io 11 de abril de 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the Smile support team 🤩

Please don't hesitate to reach out if we can help with anything else.

Cheers!

- Smile Team ✨

8 de março de 2024

Great app and support. I had some questions for app functionalities.
Jade from support replied immediately and explained everything clearly.
Highly recommend.

Little Frimousse
França
3 months usando a aplicação
Questão respondida por Smile.io 11 de março de 2024

So glad you were happy with Jade's service, we think she's pretty awesome too :) we look forward to watching your loyalty program thrive!

8 de fevereiro de 2024

Thank you Lynn for your great service! You were really helpful and efficient!

Services beauté Mariss
Canadá
8 months usando a aplicação
Questão respondida por Smile.io 10 de fevereiro de 2024

Thank you so much for taking the time to leave this review 💛 We are happy Lynn was able to help :)

-The Smile Team✨

4 de janeiro de 2024

We have used Smile for ages now, its a good app and customers love it. We use it instore and online with great success. Customer support is always speedy and great!

Sprouts of Bristol
Reino Unido
About 3 years usando a aplicação
Questão respondida por Smile.io 6 de janeiro de 2024

Thanks so much for the 5-star rating! It means so much and everyone here at Smile really appreciates it 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨

3 de janeiro de 2024

We have been using the app for a few years, and have not had any problem.
It has all the functions needed for a points royalty program.

Lanikai Bath and Body
Estados Unidos
Almost 3 years usando a aplicação
Questão respondida por Smile.io 6 de janeiro de 2024

Thanks for the kind words about Smile and our support team! We're so glad that you've chosen to be a merchant of ours for so long. Cheers to many more 🥂

Yours in Loyalty,

✨ The Smile Support Team

23 de fevereiro de 2024

Fast & helpful customer service

Bubbsi
Estados Unidos
Almost 3 years usando a aplicação
Questão respondida por Smile.io 27 de fevereiro de 2024

Thanks so much for taking the time to leave a review!

Yours in Loyalty,

✨ The Smile Support Team ✨

5 de março de 2024

Excellent app with great support.

Naturopath Herbals
Austrália
Over 2 years usando a aplicação
Questão respondida por Smile.io 8 de março de 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

Editado a 14 de dezembro de 2023

Smile is an easy to use rewards app, and they integrate with the subscription system we use. Integrates easily, which is especially useful when just starting out. Customer service (David specifically!) is really helpful and answers quickly. Would recommend, especially for small businesses.

Caffeine & Legends
Estados Unidos
Almost 4 years usando a aplicação
Questão respondida por Smile.io 13 de dezembro de 2023

Hello, Thank you so much for your feedback. I am delighted you like our app and customer service. I have reached out directly to discuss your pricing concerns and hope we can come to a solution you will be delighted with.

Best regards

David

10 de janeiro de 2024

Brandon helped me with my questions today.
Very quick response time, answered my question simply and even gave me all the neccesary links to create a QR code to refer people to sign up whilst shopping in store.
10/10 service

Loyal Nutrition
Austrália
5 months usando a aplicação
Questão respondida por Smile.io 13 de janeiro de 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Brandon 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

16 de fevereiro de 2024

The Smile customer service is so helpful to get our programs up and running. Really appreciate the quick turnaround on responses and level of detail provided in the instructions.

Baby's Only
Estados Unidos
About 1 month usando a aplicação
Questão respondida por Smile.io 18 de fevereiro de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨