Smile: Loyalty & Rewards , 6 016 avaliações

Avaliação geral
4,9
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
1 de fevereiro de 2024

Customer support staff (Lisa in particular) is super helpful in answering all of our questions quickly. We appreciate that very much.

Trévo LLC
Estados Unidos
10 months usando a aplicação
Questão respondida por Smile.io 3 de fevereiro de 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

27 de janeiro de 2024

Lynn, is very knowledgeable, quick to respond and solve the problem I was having with my Smile reward program. It took her no time to provide guidance instructions that was easy to follow. I was very pleased with the help I received. Thank you!

Teresa's Fashionista LLC
Estados Unidos
8 months usando a aplicação
Questão respondida por Smile.io 31 de janeiro de 2024

Thank you so much for your review. We agree that Lynn is awesome! 🤩 Please reach out if we can help with anything else 🙏

Cheers
The Smile team 🤗

23 de fevereiro de 2024

Fast & helpful customer service

Bubbsi
Estados Unidos
Almost 3 years usando a aplicação
Questão respondida por Smile.io 27 de fevereiro de 2024

Thanks so much for taking the time to leave a review!

Yours in Loyalty,

✨ The Smile Support Team ✨

8 de fevereiro de 2024

Lynn was so patient and persistent with getting us the help we needed!

Blue Layne Boutique
Estados Unidos
Over 4 years usando a aplicação
Questão respondida por Smile.io 10 de fevereiro de 2024

WE are delighted Brandon was able to resolve your issue. Please reach out if there is anything else we can help with.

Cheers

The Smile team 🤩

17 de abril de 2024

The app is easy to use and the support, specifically Jade, is very helpful.

Stimara
Estados Unidos
7 months usando a aplicação
Questão respondida por Smile.io 21 de abril de 2024

Thanks for leaving a review! We agree that Jade is indeed helpful 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

25 de abril de 2024

quick reply to my concerns, happy with the service.

FJ SWIM BIKINIS
Estados Unidos
Over 4 years usando a aplicação
Questão respondida por Smile.io 26 de abril de 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

We did reach out to your last conversation thread to see if there was any additional feedback you could provide us. Hope to hear from you there to learn more about your experience using Smile 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

8 de janeiro de 2024

Chat feature was very responsive and kind to people who doing know what they are doing- such as me. Thank you Brandon. This 72-year-old appreciates the support

Rolling In Dough Bakery
Estados Unidos
Almost 2 years usando a aplicação
Questão respondida por Smile.io 10 de janeiro de 2024

Thank you for taking the time to leave this review 🥰 Everyone here at Smile really appreciates it 💛

We are so delighted to hear that you had great experience with Brandon 🤩

Don't hesitate to reach out if you have any questions. We're always here if you need us!

- Smile Team ✨

16 de abril de 2024

Helpful customer service

Fake Bake, LLC
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Smile.io 18 de abril de 2024

Thank you for your lovely review. If you have any other questions we will be happy to help!

9 de maio de 2024

Failed to log in my account and seeked help from team, thanks Hannah for getting back to me quickly and got follow up by Hannah the next day. Careful tentative service.

FABULOVE
Hong Kong, RAE da China
1 day usando a aplicação
Questão respondida por Smile.io 10 de maio de 2024

Thanks for taking the time to leave a review! So glad to hear that Hannah was able to help you out with your login issues. We'll be here if there's anything else we can help with 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

24 de abril de 2024

Amazing customer support. Really wanted to help me make the app work just for me!!!

Opie Way
Estados Unidos
2 days usando a aplicação
Questão respondida por Smile.io 25 de abril de 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨