Smile: Loyalty & Rewards

I just started setting up smile and already have a few hesitations. The photos are required to be such a large size 1200 x 480 that they look very unprofessional in an email because the text in a 600 pixel frame. So you have to scroll in to get the full text cutting off the photo. The argument is they just changed it to the 1200 pixel size in order to give a better quality photo. You can get a great quality photo at 300 dpi. I won't be using the photo which is extremely disappointing!

Also, one of the reasons I choose to go with the Growth program was the ability to have control over the collections the customer can use the rewards on. But we have multiple collections. I want customers to be able to use their rewards on more than one collection, however, I can only choose one or all. I want to be able to restrict one. Why? This is not control, no one has just a couple of collections.

I'm going to try it out, but very skeptical at this point.

Great App thanks
5fourteenhair.com

Love this app. Its a great way to give back to all loyal customers!!

Just started using it and we had a couple customers sign up. We plan on using this tool as a way to retain and build our customer base. It is fairly easy to use and set up.

Nice app. Easy to configure :) I'll start making my customers benefit of their points.

Easy setup and can't wait to use

We created our loyalty program with Smile. Our customers love it and the design is very easy for them to understand and navigate. I was experiencing trouble “spending” points through the POS but Maggie found the issue and fixed it for me within minutes! Very helpful customer service, definitely recommend. Thanks again, Maggie!

This app is perfect for the loyalty program and rewards system we were looking for! It's super simple to set up, easy to navigate, and it has a free version that works really well, which we LOVE!

Great app, I've used it for over a year and have had zero problems with it. Nearly all of my customers utilize it to some extend. You can customize it and anytime Ive needed help I've received a helpful quick response. Recommend.

THIS APP DOES NOT WORK FOR IN-STORE REDEMPTIONS. If you are a Shopify store owner and want to find an omni-channel solution for loyalty points, do NOT use Smile. It's become a huge hassle for our team as the customer points show up as "error" when trying to redeem.