Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avaliações (6 631)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
21 de janeiro de 2025

Fast response to my issue.

Operation Cookies
Estados Unidos
Quase 5 anos usando a aplicação
Questão respondida por Smile.io 23 de janeiro de 2025

Thank you for taking the time to leave this review. We are glad your issue was resolved promptly!

13 de fevereiro de 2025

Our tickets are always resolved quickly and effortlessly! Shelby jumped in right away to help with a customer segmentation issue, making it easy for us to take action.

Harmonic Arts
Canadá
Mais de 3 anos usando a aplicação
Questão respondida por Smile.io 15 de fevereiro de 2025

We really appreciate your review - thanks!

30 de janeiro de 2025

We used the Smile Rewards app for about 4 years and it does what it says. No complaining about that. In these 4 years we hade some steep price hikes releated to what each abo tier can do. Initially the free tier had no order limits. You got less possibilities, but you did not pay. Then the next tier was 29 Dollars if I remember right. Now it's 49 Dollars with a limit of 500 monthly orders and if you overstep by 1 order you aren't able to access your clients data anymore. The only way is to pay the next tier (199 Dollar, great scaling btw) or to wait the next month and hope the order quantity goes down again. We found a great alternative with less money and more features.

K-Moon
Itália
Aproximadamente 4 anos usando a aplicação
Questão respondida por Smile.io 2 de fevereiro de 2025

Thanks for taking the time to leave us feedback and help us make Smile better. We have reached out to you personally via email to help you with this.

22 de janeiro de 2025

Very helpful!

Alice & Wonder
Estados Unidos
Mais de 4 anos usando a aplicação
Questão respondida por Smile.io 24 de janeiro de 2025

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

15 de janeiro de 2025

great app, great support

AOB Nutrition
Reino Unido
Quase 5 anos usando a aplicação
Questão respondida por Smile.io 17 de janeiro de 2025

Thank you so much for taking the time to leave us this review 💖

If you need any help, please do not hesitate to reach out 😊

Smile Team ✨

16 de janeiro de 2025

Have been using this app for a while and recently needed some help with a billing issue. Support was responsive and very helpful. Would recommend. Keep up the good work.

XM | SURF MORE
Estados Unidos
Mais de 4 anos usando a aplicação
Questão respondida por Smile.io 18 de janeiro de 2025

We smiled reading this review! Thank you so much :)))

16 de janeiro de 2025

Smile Rewards program is a game changer! We have been using them for over 4 years and we have never had any issues with Smile. Their customer service team goes above and beyond on any help you may need. Seriously do not hesitate to add this amazing app!

Grotto Treasures
Estados Unidos
Mais de 4 anos usando a aplicação
Questão respondida por Smile.io 18 de janeiro de 2025

Thank you for your kind words! We are so happy to hear that you'd highly recommend us - we look forward to watching your program thrive!

20 de janeiro de 2025

Rápida y excelente respuesta ante un inconveniente

Gramínea
México
Aproximadamente 4 anos usando a aplicação
Questão respondida por Smile.io 22 de janeiro de 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

15 de janeiro de 2025

Contacted support for help on how to export the data. Andreandana is really helpful, guide me by video. thankyou so much.

Eskayvie
Malásia
Aproximadamente 4 anos usando a aplicação
Questão respondida por Smile.io 18 de janeiro de 2025

Thanks for leaving a review! We agree that Andreandana is indeed excellent 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

3 de janeiro de 2025

Smile.io's Customer service was best of the best. Shelby was quick, responsive, helpful, kind. Thank you!

HOW TO CAKE IT
Canadá
Aproximadamente 5 anos usando a aplicação
Questão respondida por Smile.io 5 de janeiro de 2025

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨