Smile: Loyalty Rewards & VIP

Smile: Loyalty Rewards & VIP

Avaliações (6 690)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
21 de janeiro de 2025

Great app and our customers enjoy how easy it is to collect and redeem their rewards. It's fun to customize the features. Appreciate the excellent customer service as well.

West Coast Mint
Estados Unidos
11 meses usando a aplicação
Questão respondida por Smile.io 23 de janeiro de 2025

Thank you for leaving this lovely review! We love that you're enjoying creating a custom and on brand loyalty program for your customers :)

3 de janeiro de 2025

Smile.io's Customer service was best of the best. Shelby was quick, responsive, helpful, kind. Thank you!

HOW TO CAKE IT
Canadá
Aproximadamente 5 anos usando a aplicação
Questão respondida por Smile.io 5 de janeiro de 2025

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨

9 de janeiro de 2025

I had the pleasure of working with Shelby from the Smile.io support team, and I couldn’t be more impressed. Shelby was incredibly helpful, responding quickly and guiding me through the issue with ease. Thanks to her clear communication and quick resolution, we were able to solve the problem in no time. A big thank you to Shelby for providing excellent support!

Filler Lux™
Estados Unidos
6 meses usando a aplicação
Questão respondida por Smile.io 10 de janeiro de 2025

Thank you for taking the time to leave us a review and for such kind words! It was great working with you. ☺️
- Shelby

16 de janeiro de 2025

Works well, customer service has been great. Customers love it!

Vape Pen Sales
Estados Unidos
Mais de 3 anos usando a aplicação
Questão respondida por Smile.io 17 de janeiro de 2025

Thank you so much for the lovely review!

It’s always our goal to provide the best service possible, and knowing we’ve met your expectations truly makes our day. If there’s ever anything else we can do for you, don’t hesitate to let us know—we’re here for you!

Lynn- Smile Team✨

7 de dezembro de 2024

I was working with Joana Jacome on trying to redeposit rewards for my customers and she was very responsive to show me how to do it. And problem solved!!

Love this company to reward loyalty to my customers!

Antler Guyz
Canadá
Quase 4 anos usando a aplicação
Questão respondida por Smile.io 9 de dezembro de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

19 de dezembro de 2024

The app is generally very easy to use with a decent UX, although Smile's customer service is incredible. Lynn has been very helpful and super responsive, assisting us with any errors that we've come across or questions we've had.

Daybird
Estados Unidos
Aproximadamente 2 anos usando a aplicação
Questão respondida por Smile.io 22 de dezembro de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

23 de janeiro de 2025

Good experience with customer support, quick service from Lynn

Leina & Fleur
Austrália
Mais de 7 anos usando a aplicação
Questão respondida por Smile.io 25 de janeiro de 2025

Thanks for taking the time to rate us 5 stars!

Smile Team✨

22 de novembro de 2024

We are starting to work with Smile as we think they provide a great solution, but where we think they are excelling is on their customer support!! Shelby has been of a great help and we are sure that we will stick with them for long time. Thanks!

BARNER
Espanha
8 meses usando a aplicação
Questão respondida por Smile.io 23 de novembro de 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Shelby 🤩

10 de janeiro de 2025

Been using this app for over a year and not only is it super easy to use and accurate, the customer service is TOP NOTCH! Smile.io is the only reward system I will recommend. Great job Smile.io Team!

Better Bushcraft
Estados Unidos
11 meses usando a aplicação
Questão respondida por Smile.io 12 de janeiro de 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

Editado a 18 de dezembro de 2024

Had an issue that took a few days to fix but customer service was very helpful and eventually fixed the issue. Will definitely recommend them every time.

Sugar Chic Boutique
Estados Unidos
Aproximadamente 1 ano usando a aplicação
Questão respondida por Smile.io 29 de novembro de 2024

Thank you for your review, we appreciate your words. This has been internally escalated and we are hoping for a fix soon!