Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avaliações (6 626)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
3 de janeiro de 2025

utstanding Support and Customer Engagement

We’ve been using the platform for a while now, and it has been incredibly helpful in engaging more with our customers and showing them the appreciation they deserve. The ability to connect with our customers more meaningfully has made a significant impact on our overall customer relationship.

Recently, we had a concern regarding bulk points editing, and ...

Spots Garahe
Canadá
6 meses usando a aplicação
Questão respondida por Smile.io 5 de janeiro de 2025

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨

18 de fevereiro de 2025

Great FREE program with lots of options as well as fairly priced paid upgrades. Quick and helpful chat support. Great integration with Shopify POS as well. Customers love that I can help keep track of and redeem their points for them when they shop in-store as well as online.

Pink Pigeon Boutique
Estados Unidos
Quase 4 anos usando a aplicação
Questão respondida por Smile.io 25 de fevereiro de 2025

Thank you for your review and feedback. A member of our support team members has reached out via email.

20 de janeiro de 2025

Happy with Smile's customer service. They always come back to me quickly and offer a good solution.

Nibbed Cacao
Irlanda
Mais de 1 ano usando a aplicação
Questão respondida por Smile.io 22 de janeiro de 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

9 de janeiro de 2025

Just started using the app-- but customer service has been awesome! They immediately replied to my questions and walked me through what I needed to do to make the app work for my shop.

BananaBug Designs
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por Smile.io 11 de janeiro de 2025

Thanks for taking the time to rate us 5 stars!

Smile Team✨

30 de janeiro de 2025

Jade from customer service was so kind and prompt with a response. She not only saved me time but frustration as well. She is a keeper!!!!

Pure Placid Store
Estados Unidos
Mais de 5 anos usando a aplicação
Questão respondida por Smile.io 1 de fevereiro de 2025

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨

18 de fevereiro de 2025

I had a great experience with Lisa from customer service. She helped me navigate the app and solve some concerns I had. She was quick and very easy to talk to :)

Annie & Flora
Canadá
Aproximadamente 2 anos usando a aplicação
Questão respondida por Smile.io 21 de fevereiro de 2025

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

11 de fevereiro de 2025

Lisa was super helpful and very friendly. She was able to send screenshots and we figured out the issue and resolved it quickly!

Alchemy & Aura
Estados Unidos
Quase 3 anos usando a aplicação
Questão respondida por Smile.io 13 de fevereiro de 2025

Thanks so much for taking the time to rate us 5 stars! 🤩

11 de fevereiro de 2025

Good app makes it easy to reward customers. Customer service is especially helpful and very responsive. Thanks to Cole for his help with my questions!

Reboot Eco
Estados Unidos
Mais de 2 anos usando a aplicação
Questão respondida por Smile.io 20 de fevereiro de 2025

Thank you for your 5-star review! We are always happy to help!

Smile Team ✨

14 de fevereiro de 2025

Shelby was wonderful. Prompt, professional, and made sure to follow up to see if I had any further questions. Thank you!

Kono & Co.
Estados Unidos
Aproximadamente 3 anos usando a aplicação
Questão respondida por Smile.io 15 de fevereiro de 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

Editado a 30 de janeiro de 2025

Smile.io is an excellent choice for businesses that want to enhance customer loyalty and drive repeat sales through a well-structured rewards program.

Tennis Giant
Canadá
Mais de 5 anos usando a aplicação
Questão respondida por Smile.io 27 de janeiro de 2025

Thank you for your review - we really appreciate you taking the time to leave it!