Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avaliações (6 616)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
Editado a 14 de outubro de 2024

Lisa was exceptional at giving us the support we needed!

EuroGiant
Irlanda
11 meses usando a aplicação
Questão respondida por Smile.io 16 de novembro de 2023

Thanks so much for taking the time to leave us a review AND for the kind words about Lisa! So glad she was able to assist you and that you found her to be as amazing as we think she is too 💖

Yours in Loyalty,

✨ The Smile Support Team ✨

25 de novembro de 2016

Very easy to implement app and looks good. I will update after a month to see the impact of reward program

Tew Store
Estados Unidos
11 meses usando a aplicação
29 de março de 2017

wish there was more customization for the free account

Local Roots Nyc Food
Estados Unidos
11 meses usando a aplicação
3 de setembro de 2016

Wow, this is an incredible offer to help a small business get started.
Set up was super easy and the very functional basic service is free. When my business grows the option is there to upgrade for a reasonable fee. Well done Sweet Tooth.

Westport Bambooo Company
Canadá
11 meses usando a aplicação
21 de janeiro de 2022

App works great and value for money is really good. you have the most important options for rewards given. Only 1 integration for the medium price is a little downsized in my opinion. at least two would make the app much more workable. Customization options are great.
The only thing Im really missing is the integration of a widget of smile in the page building process. So you could create a landing page where the customer has all access to all information for registration, see the balance, basically everything you can do in the launcher as of now. Shopfiy 2.0 now layed the path! Would be amazing to see!
Shoutout to the support really quick and clever responses. Shoutout to Jake, what a legend!

Birkholz Perfume Manufacture
Alemanha
11 meses usando a aplicação
Questão respondida por Smile.io 21 de janeiro de 2022

Thank you so much for your review and your feedback! This is truly valuable to us 🙏

24 de novembro de 2020

Absolutely love this app and i'm very grateful for the kind people always willing to listen to feedback and offer support whenever needed. Awesome value and our customers love the rewards

OdinsBeardCare Intl.
Áustria
11 meses usando a aplicação
Questão respondida por Smile.io 25 de novembro de 2020

Thank you so much for your lovely review 💖 We're so glad to hear that your customers are loving the rewards!

31 de março de 2022

Jade was super helpful getting Smile to connect to my POS. sent over photos and I was able to watch a video to help as well.

Valley Studios
Estados Unidos
11 meses usando a aplicação
Questão respondida por Smile.io 1 de abril de 2022

Thank you for your review ✨ Happy to hear that Jade was so helpful! Please don't hesitate to reach out whenever if we can help with anything else! 😄

10 de março de 2016

This is a great app. Very easy to set up and very easy to use. My customers really like the ease of use as well.

Ewe Sew An Sew
Estados Unidos
11 meses usando a aplicação
16 de janeiro de 2017

Pretty awesome so far! The only downside is how CRAZY expensive it is over 500 customers. Just ridiculous. Like seriously, what gives you guys the right to charge that damn much for a rewards program? Absurd. It's a cool app, but if I do get over 500 people sign up, I will either cancel the program or find another one that isn't so expensive.

Minikin Baby
Estados Unidos
11 meses usando a aplicação
Editado a 17 de abril de 2020

Started using this when it first came out. It worked very well. But then without warning, the "free" features all became payable without prior warning.And it's not clear on the site what is under the free ways to reward. If something this drastic needs to happen for commercial reasons, there should be a way to "grandfather" existing clients or a proper communication protocol.

Updated: The team managed to resolve this glitch and reinstate what we originally signed up for. Great follow up!

Freia247
Singapura
11 meses usando a aplicação
Questão respondida por Smile.io 15 de abril de 2020

Hi there! Thank you for your review! We do 'grandfather' our existing clients' plans when changes are made - we'll send over an email to help out! 😊