Smile: Loyalty & Rewards , 6 017 avaliações

Avaliação geral
4,9
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
15 de dezembro de 2023

First, customer service has been fantastic. They're very responsive on chat and have helped us navigate setup and adjustments. It's been working with no issues and the tool is easy to use. They also helped us with a price break as a nonprofit!

Appleton Habitat ReStore
Estados Unidos
5 months usando a aplicação
Questão respondida por Smile.io 17 de dezembro de 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

6 de dezembro de 2023

I had an issue with the wording of the point system when it was sent to the customer. Brandon was able to help me out straight away and get it sorted

ELN Collective
Austrália
8 months usando a aplicação
Questão respondida por Smile.io 7 de dezembro de 2023

WE are delighted Brandon was able to resolve your issue. Please reach out if there is anything else we can help with.

Cheers

The Smile team

22 de abril de 2024

Lisa did an amazing job! - This is an awesome app! - Thank you Lisa!

Kingston Gourmet Seasoning Co.
Estados Unidos
About 2 hours usando a aplicação
Questão respondida por Smile.io 24 de abril de 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you and I'm so glad to hear you're loving Smile 🤩

Lisa - Smile Team✨

4 de dezembro de 2023

The customer service was on point. Lisa was very helpful and quick at answering all my questions and helped me resolve an issue I had promptly. Thank you Lisa for all your help

M. A. G. Unique
Canadá
About 2 years usando a aplicação
Questão respondida por Smile.io 6 de dezembro de 2023

Ah, so glad to hear that Lisa was able to help you and that you found her to be on point! This is what we love to see 💖

We'll be here if you need anything else at all 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

9 de janeiro de 2024

Lisa was knowledgeable, prompt, and extremely helpful. Solid app and solid customer service.

Ayamaya Outdoors
Estados Unidos
7 months usando a aplicação
Questão respondida por Smile.io 11 de janeiro de 2024

Thank you, we really appreciate your kind words. We agree Lisa is awesome.

Cheers

The Smile team

16 de fevereiro de 2024

Lisa was beyond quick with her response and solutions offered. I was able to get the rewards program running, and have a link for social.

Thank you again!

EH Treasures
Estados Unidos
About 1 hour usando a aplicação
Questão respondida por Smile.io 18 de fevereiro de 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

17 de janeiro de 2024

Best experience!

JNK Jewelry
Canadá
About 1 year usando a aplicação
Questão respondida por Smile.io 18 de janeiro de 2024

Thank you so much for taking the time to leave this review 💛

Jade - Smile Team✨

3 de janeiro de 2024

My technician Lisa was able to answer my question in a prompt and timely manner. Thanks!

Hush
Canadá
Over 3 years usando a aplicação
Questão respondida por Smile.io 4 de janeiro de 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

6 de janeiro de 2024

Really helpful support staff! Shoutout to Hannah! was able to accomodate to my requests and quick responses! Looking forward to continue using this for decadest to come hopefully :)

TCG MV
Maldivas
5 days usando a aplicação
Questão respondida por Smile.io 7 de janeiro de 2024

Thanks so much for your review! So glad I was able to assist you, don't hesitate to reach out in the future! -Hannah & The Smile Team :)

12 de janeiro de 2024

Lisa was very helpful and very responsive. :)

Wooden Ships
Estados Unidos
About 4 years usando a aplicação
Questão respondida por Smile.io 14 de janeiro de 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨