Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avaliações (6 549)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
11 de julho de 2024

Smile is an excellent loyalty and rewards program app. Angie from the support team was very helpful in getting our program set up. Highly recommend Smile!

LookHUMAN
Estados Unidos
8 days usando a aplicação
Questão respondida por Smile.io 15 de julho de 2024

Thanks so much for leaving a review! I'm glad I could help

- Angie and the Smile Team

16 de agosto de 2024

I just downloaded the app and I couldn't find the dashboard. I opened a chat with support and Lynn was amazing. The agent was so patient, kind, and knowledgeable. I will definitely suggest this app to others.

Pleascent
Estados Unidos
About 1 hour usando a aplicação
Questão respondida por Smile.io 17 de agosto de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

12 de julho de 2024

A really easy to use app, with a simple set up which looks great! Amazing support team too. Hannah was really helpful at assisting us and answered all of our questions. Really recommend!

The Inspired Stories
Reino Unido
2 days usando a aplicação
Questão respondida por Smile.io 16 de julho de 2024

Thank you for this lovely review, I really appreciate it and hope you continue to enjoy the app

- Hannah :)

17 de junho de 2024

good customer service from the support team and easy to use interface & integration

LightWater Skin
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Smile.io 22 de junho de 2024

We are so glad to hear our customer support was helpful. Thank you for your review :)

Editado a 9 de maio de 2024

This was a wonderful app until they switched it from free to paid. After it was switched over I could still edit customer profiles for awhile but not anymore - super frustrating. They created a forcing function to make you upgrade even if you don't want to. Really dissapointed and customer service was no help either. WARNING: DONT USE THIS APP there are much better apps for free out there.

UPDATED 5/9/24: Smile.io reached out to resolve the issue to our satisfaction, thank you!

The Press Club
Estados Unidos
About 6 years usando a aplicação
Questão respondida por Smile.io 30 de abril de 2024

Thank you for taking the time to update your feedback. We are so pleased we could resolve this with you. The team are always here to help so don't hesitate to reach out ✨

The Smile Team 💝

3 de julho de 2024

Easy to use, great service.

Freed's Bakery
Estados Unidos
About 4 years usando a aplicação
Questão respondida por Smile.io 6 de julho de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

Editado a 5 de setembro de 2024

Their customer service is superb and the app is very good!

Revit
Singapura
7 months usando a aplicação
Questão respondida por Smile.io 10 de julho de 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

25 de junho de 2024

Support was great, helped me figure out my issue quick and was resolved same day.

Country N More Gifts
Estados Unidos
18 days usando a aplicação
Questão respondida por Smile.io 27 de junho de 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

24 de junho de 2024

So far so good! The Customer Service has been so helpful with questions as I get set up. My customers are excited and earning and leaving reviews already!

Ruby Joy Boutique
Estados Unidos
18 days usando a aplicação
Questão respondida por Smile.io 27 de junho de 2024

Thank you so much for taking the time to leave this rating! We really appreciate it 💖

11 de outubro de 2024

La atención al cliente es genial ,me atendió Joana una gran profesional

J&M
Espanha
About 1 month usando a aplicação
Questão respondida por Smile.io 12 de outubro de 2024

Muchas gracias, Juan!