Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avaliações (6 551)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
2 de janeiro de 2023

It's great to use, and easy integrate with Shopify POS.
However, since we just transferred the POS system from another system to Shopify.
The customers who were transferred became guests on the app, so they can't redeem the points they earned in the old system until they make the first purchase with Shopify POS OR create an online account before making any purchase. *The team is working on this issue.
Overall, it's still a great app to use, and the customer service was professional and patient.

Leivine Wine & Spirits
Estados Unidos
3 months usando a aplicação
Questão respondida por Smile.io 4 de janeiro de 2023

Thank you so much for taking the time to share your thoughts with us - it helps us improve continuously and maintain our growth mindset. We're always here to assist and are definitely glad to know you find our app and customer service to be of the quality you described!
- the Smile Team :)

20 de abril de 2022

Using the app has been a good experience but especially with the support! Jade was very helpful and patient with me.

Nich Boutique Collegeville
Estados Unidos
3 months usando a aplicação
Questão respondida por Smile.io 20 de abril de 2022

So happy I could assist, thanks so much for taking the time to leave a review. :) -Jade <3

8 de agosto de 2014

Application seems to be off to a good start.

Shopify integration is now seamless with a tab integration which works great. Some features needed are color and text customization of the tab bar and customization of the "Points Store" including images and text.

When a customer signs up for the program, you are able to reward them with however many points you wish and you are also able to configure how much each point is worth and how many points are rewarded per dollar spent. But, one feature that could send this application through the roof is if we, the store, are able to reward customers for other actions on the site (i.e., sharing a product, referring a friend, subscribing to a newsletter, commenting on a blog post, writing a product review, etc.)

This application is in beta so the team is definitely hard at work developing it. We will continue to stand behind Sweet Tooth as we see nothing but untapped potential and look forward to seeing what features are rolled out in the months to come.

Support is very friendly and quick to help. Very easy to connect with so if there are any issues, the Sweet Tooth team is always available and willing to step in and help.

With a little bit of work and more features, this could be a ten star application -- worth more than any other rewards program application and could turn up to be priceless.

D&M Collectibles
Estados Unidos
2 months usando a aplicação
11 de março de 2017

Really happy with the service and functionality offered by their team

Bowtie Man
Canadá
3 months usando a aplicação
27 de novembro de 2016

One of the best apps for starting a loyalty program.

Uniqqes
Espanha
3 months usando a aplicação
4 de março de 2021

We haven't launched yet, but the set up has been easy and I was able to ask a few questions through the chat function and were given the answers clearly!

Project Free 2 Fly
Estados Unidos
3 months usando a aplicação
Questão respondida por Smile.io 5 de março de 2021

Thank you so much for taking the time to write this review 🤩 Glad we could be of such help!

7 de abril de 2016

good so far although would like instead of only a tab as an option, there was a way to have a navigation link

Franko7
Nova Zelândia
3 months usando a aplicação
15 de abril de 2016

Pretty user friendly and nicely branded

Wickedwandas
Canadá
3 months usando a aplicação
11 de abril de 2016

WE just installed it so I can't speak to how well it works once installed. But set up was quick and easy. I LOVE the fully integrated platform with shopify.

Comfy And Chic Boutique
Estados Unidos
3 months usando a aplicação
8 de janeiro de 2017

Pretty nice, I have used this program twice in two of my stores. It's like dangling free money in front of a shop-a-holic. All my customers accumulate around 2000 points on average.

Five14
Estados Unidos
3 months usando a aplicação