Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avaliações (6 424)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
29 de maio de 2024

set up is easy and the app is user friendly

N Auto Express
Egito
17 days usando a aplicação
Questão respondida por Smile.io 31 de maio de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

25 de abril de 2024

Great company with great service. Support is quick to respond and always helpful. I love a loyalty company that respects its loyal customers. I've been with Smile for 6+ years and I'll be around for many more.

PatchPanel
Canadá
Over 5 years usando a aplicação
Questão respondida por Smile.io 26 de abril de 2024

6 years, wow! Thanks for being our merchant and leaving a review about us. We are glad to hear that you have been enjoying Smile and that you've found our support team to be helpful. That's what we're here for 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

13 de maio de 2024

I've been using Smile.io for our Shopify store's loyalty program and it has significantly enhanced our customer engagement. The setup was seamless, and it integrates perfectly with our store. What really stands out is the customer service—responsive, friendly, and incredibly helpful, solving any issues promptly. Highly recommend Smile.io if you're looking to boost customer loyalty and satisfaction.

Gummy Goodies
Estados Unidos
5 months usando a aplicação
Questão respondida por Smile.io 15 de maio de 2024

Thank you for your lovely review. We are so glad to hear we are having a positive impact on your customer engagement and that you enjoyed speaking with our customer service team - we loved chatting we you too and are always happy to help :)

4 de maio de 2024

Set up could not have been easier, & everything has been smooth since day 1. It does exactly what it says it will do, & has not required me to spend any time checking up on it or fixing things like happens with so many other programs. We've also been very pleased with the response from the customers, they really enjoy the rewards program, & is a good way to keep your customers coming back to you.

I recently reached out to support with some questions regarding compatibility with an order integration app, & the team at Smile went way above & beyond to be sure all of my questions were quickly answered & lend additional support to be sure I ended up with the result I needed :)

Seedville USA
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Smile.io 10 de maio de 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

7 de maio de 2024

excellent customer service. we are very happy with this program

Magnolia Boutique
Estados Unidos
9 months usando a aplicação
Questão respondida por Smile.io 10 de maio de 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

Editado a 25 de junho de 2024

Love the app, Shelby with customer service was extremely nice & helpful.

K-Carroll.com
Estados Unidos
About 5 years usando a aplicação
Questão respondida por Smile.io 25 de abril de 2024

! We really appreciate the kind words 🙏 Thanks for the review!

Yours in Loyalty,

✨ The Smile Support Team ✨

25 de abril de 2024

quick reply to my concerns, happy with the service.

FJ SWIM BIKINIS
Estados Unidos
Over 4 years usando a aplicação
Questão respondida por Smile.io 26 de abril de 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

We did reach out to your last conversation thread to see if there was any additional feedback you could provide us. Hope to hear from you there to learn more about your experience using Smile 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

26 de abril de 2024

Smile has been a great asset to our business. I reached out to them late the other night, and Lynn was able to respond quickly and resolve my issue fast. Great job, thank you!

Love Olive Co
Estados Unidos
Almost 4 years usando a aplicação
Questão respondida por Smile.io 10 de maio de 2024

Thanks so much for leaving a review! So glad to hear that Lynn was quick and you found her to be amazing. We love to hear that 🥰

Yours in Loyalty,

✨ The Smile Support Team ✨

23 de abril de 2024

With both in store Shopify POS and online sales, we love how seamless this system is. We've used it for years now and are very satisfied.

Perfectly Natural Soap
Estados Unidos
Almost 5 years usando a aplicação
Questão respondida por Smile.io 25 de abril de 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

24 de abril de 2024

Lynn was super helpful and got me what I needed right away. I love the app, and it works great. Customers are also very happy with the reward system. Thanks, Smile.io!

HMA Lab Supply
Estados Unidos
Over 4 years usando a aplicação
Questão respondida por Smile.io 25 de abril de 2024

Thanks for taking the time to rate us 5 stars! So glad Lynn could help get you up and running. We really appreciate the review 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨