Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avaliações (6 626)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
11 de fevereiro de 2025

The helpdesk team are really proactive and responsive.
Programme is fairly easy to set up and integrate
The missing star is because some features are not yet available inc but not limited to - being able to view invoices, being able to edit all assets available, some bugs in the system where uploaded content deletes itself.
Dont think the analytics are that straightforward yet or intuitive
...

Savile Row Company
Reino Unido
8 meses usando a aplicação
Questão respondida por Smile.io 25 de fevereiro de 2025

Thank you for your review and feedback. A member of our support team members has reached out via email to address this with you.

15 de janeiro de 2025

Contacted support for help on how to export the data. Andreandana is really helpful, guide me by video. thankyou so much.

Eskayvie
Malásia
Aproximadamente 4 anos usando a aplicação
Questão respondida por Smile.io 18 de janeiro de 2025

Thanks for leaving a review! We agree that Andreandana is indeed excellent 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

21 de janeiro de 2025

Great app and our customers enjoy how easy it is to collect and redeem their rewards. It's fun to customize the features. Appreciate the excellent customer service as well.

West Coast Mint
Estados Unidos
11 meses usando a aplicação
Questão respondida por Smile.io 23 de janeiro de 2025

Thank you for leaving this lovely review! We love that you're enjoying creating a custom and on brand loyalty program for your customers :)

20 de fevereiro de 2025

A very competent team, always ready to help and always trying to find solutions. A very well-developed app that I would recommend! Keep up the excellent work!

Liquid-Life
Alemanha
8 meses usando a aplicação
Questão respondida por Smile.io 21 de fevereiro de 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

9 de janeiro de 2025

I had the pleasure of working with Shelby from the Smile.io support team, and I couldn’t be more impressed. Shelby was incredibly helpful, responding quickly and guiding me through the issue with ease. Thanks to her clear communication and quick resolution, we were able to solve the problem in no time. A big thank you to Shelby for providing excellent support!

Filler Lux™
Estados Unidos
6 meses usando a aplicação
Questão respondida por Smile.io 10 de janeiro de 2025

Thank you for taking the time to leave us a review and for such kind words! It was great working with you. ☺️
- Shelby

4 de dezembro de 2024

The Smile app is fantastic! - User friendly, and packed with incredible features and customization. The updates show that the developers are committed to improving the customer experience. We've utilized this app in our shop for a little over a year, and have seen positive ROI! We highly recommend enabling all of the apps features to maximize customer engagement.
Smile's customer support has ...

Day Designer
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por Smile.io 6 de dezembro de 2024

Thank you for your kind words! We are so happy to hear that you'd highly recommend us - we look forward to watching your program thrive!

16 de janeiro de 2025

Works well, customer service has been great. Customers love it!

Vape Pen Sales
Estados Unidos
Mais de 3 anos usando a aplicação
Questão respondida por Smile.io 17 de janeiro de 2025

Thank you so much for the lovely review!

It’s always our goal to provide the best service possible, and knowing we’ve met your expectations truly makes our day. If there’s ...

3 de janeiro de 2025

Smile.io's Customer service was best of the best. Shelby was quick, responsive, helpful, kind. Thank you!

HOW TO CAKE IT
Canadá
Aproximadamente 5 anos usando a aplicação
Questão respondida por Smile.io 5 de janeiro de 2025

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨

31 de janeiro de 2025

Awesome and friendly service. Been a happy customer for over 3 years....

Energize Health
África do Sul
Mais de 4 anos usando a aplicação
Questão respondida por Smile.io 1 de fevereiro de 2025

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

23 de janeiro de 2025

Good experience with customer support, quick service from Lynn

Leina & Fleur
Austrália
Mais de 7 anos usando a aplicação
Questão respondida por Smile.io 25 de janeiro de 2025

Thanks for taking the time to rate us 5 stars!

Smile Team✨