Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avaliações (6 536)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
12 de novembro de 2024

We’re extremely satisfied with this rewards app. It’s user-friendly, and the support team is responsive and incredibly helpful. The entire experience has been seamless.

G.M. COLLIN® Skincare | Official Site
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Smile.io 14 de novembro de 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

17 de setembro de 2024

New to the app but so far it's been great!
Easy to set up and use with many options.
Support has been amazing

Mississauga Hardware Centre Inc
Canadá
11 months usando a aplicação
Questão respondida por Smile.io 19 de setembro de 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

26 de agosto de 2024

I somehow mistakenly uninstalled this app (shame on me because I would NEVER!), but Ezra Alamsyah's expertise and lightning-fast response saved my tush from disaster! We were able to reinstate all of my customers hard earned rewards within seconds and I am beyond grateful!

Wrapcity Nails
Estados Unidos
Over 3 years usando a aplicação
Questão respondida por Smile.io 28 de agosto de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

26 de setembro de 2024

Great app with lots of features. The support team is great, we made a mistake leaving the rewards program on during migration and had to remove all the points from the old customer orders. In just a few minutes they sent a csv file to zero everyone out. Excellent support!

Performance-PCs.com
Estados Unidos
3 months usando a aplicação
Questão respondida por Smile.io 27 de setembro de 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Lynn - Smile Team✨

11 de setembro de 2024

Been using Smile for awhile. everything works like what I wanted. Satisfied. and would like specifically give a 5 star rating to Hannah who reply me in a fast manner and got my problem solved immediately.

Bros - Living Wing Sdn Bhd
Malásia
11 months usando a aplicação
Questão respondida por Smile.io 13 de setembro de 2024

Thank you so much for your review! I'm so happy to hear you're satisfied with Smile and I'm glad I could help with your questions quickly!
-Hannah :)

10 de outubro de 2024

easy to use, fast responsive support team, effective user flow. thanks!

forth co
Singapura
About 3 years usando a aplicação
Questão respondida por Smile.io 12 de outubro de 2024

We smiled reading this review! Thank you so much :)

Editado a 19 de setembro de 2024

I am very satisfied to every features I experienced with Smile. The team also has a great customer relationship management that very helpful to find the best solution for every case we found.

Buttonscarves
Indonésia
Over 3 years usando a aplicação
Questão respondida por Smile.io 28 de agosto de 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

29 de agosto de 2024

I had contacted Smile support months ago, and I was disappointed that the Redeem Points functionality was not available in our checkout. They said they would provide my feedback to the development team. I just received an email out of the blue (from a person, which is even better) that the feature is now functional, and it's already active in our checkout. That is great customer support!

EnGenius Store
Estados Unidos
8 months usando a aplicação
Questão respondida por Smile.io 30 de agosto de 2024

Thank you so much for providing us with your feedback and for this 5-star review! We really appreciate it. 💖

Shelby - Smile Team ✨

3 de novembro de 2024

As a small business owner at Stellarance, we have found Smile.io to be a fantastic tool for building customer loyalty and engagement. The support team was incredibly responsive and helped us set up the mobile widget seamlessly, making it easy for our customers to access rewards on any device. This app has been invaluable in enhancing our customer experience and encouraging repeat purchases. Highly recommended!

Stellarance
Reino Unido
About 1 month usando a aplicação
Questão respondida por Smile.io 4 de novembro de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

18 de setembro de 2024

Smile has been wonderful for us. When we ran into an issue support was immediate and extremely helpful!

American Filament
Estados Unidos
About 3 years usando a aplicação
Questão respondida por Smile.io 22 de setembro de 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨