Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avaliações (6 547)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
12 de julho de 2024

Lynn's customer service was great.

BIG & BELG
Países Baixos
10 months usando a aplicação
Questão respondida por Smile.io 16 de julho de 2024

Thank you for your review, we are so glad you had a good experience with Lynn :)

20 de maio de 2024

A very clear and user-friendly apps to setup your loyalty system. Overall is good. Customer service used to take long time to response, however currently has been improved, my problem can be solved within few hours.

B.Adore MY
Malásia
3 months usando a aplicação
Questão respondida por Smile.io 24 de maio de 2024

Thank you for your feedback. We are glad that you can see an improvement in the app!

5 de junho de 2024

The client service was perfect. Thank you Joana for everything , your help and your prompt replies !

Romée Paris
França
3 months usando a aplicação
Questão respondida por Smile.io 7 de junho de 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Joana- Smile Team✨

12 de abril de 2024

I would highly recommend using Smile. The product itself is great and user-friendly, and their customer service is fantastic! The free plan really works well!

2nd Story Goods
Estados Unidos
About 3 years usando a aplicação
Questão respondida por Smile.io 13 de abril de 2024

Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩

- Smile Team ✨

2 de abril de 2024

Great support received from the team whenever customer loyalty points issue arise. Recently a merged shopify customer account got messed up and Ezra made sure that the account was put back in balance and made operable again

The Coffee Company
Austrália
Over 4 years usando a aplicação
Questão respondida por Smile.io 4 de abril de 2024

Thanks for dropping in to leave a review! Ezra is a gem. Glad you were able to get help from him and that your issues were resolved in a timely manner 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

25 de abril de 2024

Great app been using it since 2021! Also amazing and fast customer service from Hannah! She listened in and help me out.

NORDIC DISC GOLF
Suécia
Over 2 years usando a aplicação
Questão respondida por Smile.io 26 de abril de 2024

Thanks so much for leaving a review! So glad to hear that Hannah was quick and you found her to be amazing. We love to hear that 🥰

Thanks for being our merchant these last 3 years! Cheers to more years to come 🥂

Yours in Loyalty,

✨ The Smile Support Team ✨

20 de março de 2024

I’m a new Shopify owner and Andreandana Fitriah has been helping me get my Smile app set up. She got back to me so quickly and the set up has gone smoothly! Thanks for your help!

Ella Bella
Canadá
Over 5 years usando a aplicação
Questão respondida por Smile.io 22 de março de 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 We are happy Andreandana could help :)

Yours in Loyalty,

✨ The Smile Support Team ✨

29 de novembro de 2023

over and over again smile exceeds my expectations of their customer service! I've requested some truly ridiculous things and every time they come through and help me out big time!
really doing the loyalty thing right.
Thanks lisa!

Sow True Seed
Estados Unidos
Almost 4 years usando a aplicação
Questão respondida por Smile.io 2 de dezembro de 2023

Wow, thank you so much for these kind words! They really inspire us to keep pushing to provide an awesome product for you 💖

We are always delighted to help.

Thank you
Smile Team ✨
The Smile team.

14 de março de 2024

Bill and the Team at Smile were wonderful in listening and understanding the issue I had due to a recent change to my account that I brought to their attention. Within 48 hours they proposed a solution and implemented it with care and concern. I wish EVERY one of my vendors, software suppliers and more worked this way, the world would be a much better place with much bigger SMILEs, thats for sure! Thank you Bill & Team.

Upside Goods Co.
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Smile.io 16 de março de 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

11 de junho de 2024

Great Customer Service by Brandon

Reef Chasers
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Smile.io 13 de junho de 2024

Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖