Smile: Loyalty & Rewards , 6 008 avaliações

Avaliação geral
4,9
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
17 de maio de 2023

The lovely people from Smile are awesome, super helpful when something is needed and a solution is never far away. Always a pleasure to deal with them and we've been doing so for years. <3

Jimmy Joy

Jimmy Joy
Países Baixos
About 5 years usando a aplicação
Questão respondida por Smile.io 17 de maio de 2023

We're all extra delighted by this wonderful review! 🤩 Pleasure is ours, and we look forward to supporting you in many more achievements to come 🚀

Smile Team 💛

4 de agosto de 2023

We have been using Smile.Io for about 14 months. As we have grown the app has worked well for us. The support team - in particular David - has been very helpful. As we have grown there have been things we needed help with and they have always been able to help and accommodate our needs. Often apps push you to move to higher levels before you are ready or able to move but Smile has always been able to show us how to manage things or help us when needed.

Aloisia Beauty
Estados Unidos
About 2 years usando a aplicação
Questão respondida por Smile.io 8 de agosto de 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

30 de junho de 2023

David was very helpful. Quick and concise, gave me the answers I needed and in a timely manner. He even went out of his way to give me information and data I requested so I could decide on the right plan.

De Soto Sport
Estados Unidos
About 7 years usando a aplicação
Questão respondida por Smile.io 30 de junho de 2023

We really appreciate you taking the time to leave us a review I'm glad we were able to help you.

Best regards

The Smile team

6 de julho de 2023

We love Smile. We've been with this app for almost 3 years and love the platform. It's easy to use not just for customers but for us as well on the back end. The customer service is amazing. They are friendly, quick, and really helpful while getting the information across in an easy way.

Siwon
Espanha
About 2 years usando a aplicação
Questão respondida por Smile.io 6 de julho de 2023

Thank you so much for your kind words we really appreciate your loyalty. Please feel free to reach out if there is anything we can help with.

Cheers

David

19 de outubro de 2023

David was so helpful! I asked for the data& stat info and he found it right away :)

ohora usa
Estados Unidos
Almost 2 years usando a aplicação
Questão respondida por Smile.io 20 de outubro de 2023

Thanks so much for taking the time to leave this review! We are so glad that you had a great experience with David! Please don't hesitate to let us know if there is anything else we can help you with 😊

✨ The Smile Team

3 de agosto de 2023

We have 3 Shopify websites and use Smile for rewards on all of them. We have been very happy with this app and our customers love our rewards program. Smile also has a great support team. I recently talked to David and he was very kind, responsive and quickly helped me resolve our issue!

Needlepoint.Com
Estados Unidos
Almost 5 years usando a aplicação
Questão respondida por Smile.io 5 de agosto de 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

3 de outubro de 2023

This app is great it does everything we need. The support is fantastic. I sent a email and as soon as i was done sending i got a response. Nicole you rock

Koi Market
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Smile.io 4 de outubro de 2023

Thanks so much for taking the time to leave a review! It means a lot to us. You rock too!

- Nicole

Editado a 1 de agosto de 2023

I love the app, it's just the entry level price is too expensive for small businesses. They need to drop the starter price. I would have moved from Free to Starter over a year ago if they had a promotion or something. Currently keeping an eye out for cheaper paid options or seeing if they address the price issue.

EDIT: Smile have addressed my issues. I am very happy with the dedication they showed in coming up with a great solution for my business.

Card Masters
Nova Zelândia
Over 1 year usando a aplicação
Questão respondida por Smile.io 26 de julho de 2023

Thank you so much for taking the time to leave us feedback. We are always looking for ways to improve and glad we could provide a solution. We have sent an email with additional information to see if we can help further.

Best,
Karen

24 de outubro de 2023

I set the entire thing up in 3 hours, and I really do think it's going to add value to my website. The small test group I used was excited by it and I had fun setting it up.

The Mould Story
Índia
About 1 month usando a aplicação
Questão respondida por Smile.io 25 de outubro de 2023

Thank you for your kind words. We are delighted you found Smile easy to set up and your customers are excited about your program

Cheers

The Smile Team

18 de setembro de 2023

Nicole was super helpful and friendly with helping us get our Smile Program set up and even helped make some web changes so it was more user friendly. Impressed with the fast and timely communication I received along with Nicole's suggestions on points to redeem based on our margins. Thank you!

Juliana's Boutique SF
Estados Unidos
12 months usando a aplicação
Questão respondida por Smile.io 21 de setembro de 2023

Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad that you've had a good support experience with Nicole — we think she's pretty great, too! 😊

Please do not hesitate to reach out again if you have more questions. Cheers!

Smile Team✨