Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avaliações (6 537)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
14 de dezembro de 2020

I think this is a great app and I am so thankful that it is free, thank you guys for making a free app which is super easy to set up and could really help a lot of people with their little shops. I have dropped a star because I actually installed this ONLY because i wanted to offer products that customers could redeem their points on - and from what i had read before I installed the app it seemed like this was available on the free plan. After going to the effort of installing it and setting it up I discovered that actually it isn't available on the free plan. I wish I would have known beforehand because i probably wouldn't have installed it. I am going to give it a go anyway, but now to get the functionality that I actually wanted I would have to uninstall this app and find a different one (because I will never ever ever ever be able to afford $200 a month for an app, which is what i would need to pay with this app to get the functionality I had wanted...)

Daisuki
Austrália
About 3 hours usando a aplicação
Questão respondida por Smile.io 17 de dezembro de 2020

Thank you so much for the review ✨We really appreciate you taking the time to write this review and share your feedback on pricing, especially when it comes to the accessibility of our free product reward for small businesses.

Please send us an email at help@smile.io as we'd love to discuss this further and see what we can do to help you get the most out of Smile 😊

9 de abril de 2016

I've just installed the app. Pretty straight forward, but the true test I guess will be seen once the app is operational with customers

Growing Footprints
Austrália
About 2 hours usando a aplicação
16 de abril de 2016

Pretty simple set up, in app support as well. but kind of a long wait for response to questions. And it doesn't automatically update points for existing or previous orders.. But you can manually enter points. Which is a big plus.

Doodlebugs Wa
Estados Unidos
About 2 hours usando a aplicação
25 de janeiro de 2022

Good, we have been using smile.io for a while now and we would recommended for other small online business .

Elsie's Luxury Cards
Reino Unido
About 2 hours usando a aplicação
Questão respondida por Smile.io 25 de janeiro de 2022

Amazing to hear that you would recommend us to other small businesses! We're here to help as many small businesses as we can, so the more that hear about us, the better. Thank you for that! 🙂

7 de novembro de 2023

5 star customer service. Lisa was able to quickly answer my question and confirmed my suspicion.

3 stars because smile.io does not currently offer a way to exclude a collection from point redemption. The solution is clunky - create a collection that does not include those items. That works but is not ideal

Christine Ann Nicols
Estados Unidos
About 1 hour usando a aplicação
Questão respondida por Smile.io 9 de novembro de 2023

Thank you so much for taking the time to leave this review and share your feedback with us! We are always looking for ways to improve and value your thoughts and ideas 🙌

We'll be here if there is ever anything else we can help you with 😊

- Smile Team✨

7 de dezembro de 2016

Really easy to set up. Excited to start this rewards program.

Unumsunglasses
Estados Unidos
About 1 hour usando a aplicação
7 de julho de 2017

I like it! Easy to use. However I wish the free version offered more customization.

Alandalie Boutique
Estados Unidos
About 1 hour usando a aplicação
15 de abril de 2022

Belle application. on y trouve un programme de référencement tip top. le tout bien synchronisé et en accès direct sur mon site.

Moksha Soul Drink
França
About 1 hour usando a aplicação
Questão respondida por Smile.io 16 de abril de 2022

Merci beaucoup! Nous savons que le référencement est important pour les magasins et nous voulons que notre application vous aide à réussir 💪

28 de fevereiro de 2017

Pretty good app, easy to use for the most part.

Flipside Jewelry
Estados Unidos
About 1 hour usando a aplicação
22 de setembro de 2016

about to start using the app we will see

Double Bounce
Reino Unido
42 minutes usando a aplicação