Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avaliações (6 641)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
5 de março de 2024

Great so far - reasonable pricing, great customer support by Andrea, plenty of functions. If they add multiple language possibility, would give them 6 stars :)

NIASHA
Suíça
Quase 4 anos usando a aplicação
Questão respondida por Smile.io 8 de março de 2024

Thanks for your 5 stars! We hope you continue to enjoy the app :)))

9 de outubro de 2024

Lynn was ultra helpful and very quick to help with my clarifications and provide the support and solution I needed!

WICKD
Singapura
Aproximadamente 2 horas usando a aplicação
Questão respondida por Smile.io 12 de outubro de 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Lynn 🤩

24 de dezembro de 2024

非常感谢smile相关人员提供的帮助

Product and inventory management
Estados Unidos
7 dias usando a aplicação
Questão respondida por Smile.io 4 de janeiro de 2025

Thanks for taking the time to rate us 5 stars!

Smile Team✨

22 de agosto de 2024

very fast help! Thank you!

Ava's Pet Palace
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por Smile.io 23 de agosto de 2024

Thank you so much for taking the time to leave us this review! 💛

17 de junho de 2024

Lynne quickly answered my query and explained things so easily. Loved the visual aids! Now I can create coupons confidently.

Pitter Patter
Estados Unidos
Aproximadamente 3 anos usando a aplicação
Questão respondida por Smile.io 22 de junho de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

29 de maio de 2024

Excellent app, have been using it for years and they always look after us well.

Superfoods Australia
Austrália
Mais de 4 anos usando a aplicação
Questão respondida por Smile.io 31 de maio de 2024

Thanks so much for taking the time to leave a review! We really appreciate it 🙏

- Smile Team ✨

Editado a 25 de junho de 2024

Smile.io Support team is phenomenal. Not only have they assisted with every integration questions we have had, they notify us when integrations are released that have features we have requested. Such a proactive and amazing team. With the ease-of-use, aggressive updates/development timeline, and award winning support - we can't recommend Smile enough.

Duckfeet USA
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por Smile.io 6 de maio de 2024

Thank you for taking the time to leave a review! I'm glad we could help!

Angie - Smile Team✨

26 de junho de 2024

Usable as a free option but the upgrade price is insane. Nearly a full year of shopify per month cost is insane (base plan is still more than shopify eahc month) for a small business doing small sales. Extremely easy to abuse and manipulate - I had a customer make multiple accounts and fake share and all the points were given every time. The 'tasks' are not real so this does not feel like you are getting the return for the customer to get their points. The free perks are nice enough, but I was looking for another option as soon as I could after the manipulation issue.

Marching Dogs
Estados Unidos
7 meses usando a aplicação
Questão respondida por Smile.io 28 de agosto de 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

3 de julho de 2024

I recently had the pleasure of receiving assistance from Lynn at Smile.io, and I cannot express enough how grateful I am for her exceptional support. From the very beginning, I was having a lot of difficulty navigating through some of the features and functionalities of the platform. However, Lynn was there to guide me every step of the way.

Lynn's patience and dedication were evident throughout our interactions. She took the time to thoroughly understand the issues I was facing and provided clear, step-by-step instructions to resolve them. Her explanations were always easy to follow, and she made sure that I was comfortable with each step before moving on to the next.

What truly stood out was Lynn's unwavering commitment to ensuring that I had a positive experience. She never rushed through our conversations and was always willing to go the extra mile to help me understand the solutions. Her friendly and professional demeanor made the entire process much less stressful and more manageable.

In addition to her technical expertise, Lynn's customer service skills are truly commendable. She was always prompt in her responses and consistently provided helpful and insightful advice. It's clear that she genuinely cares about her clients and takes pride in her work.

Given the outstanding level of service that Lynn provides, I firmly believe that she deserves recognition and a raise for her hard work. Her dedication to helping customers and her ability to make complex issues seem simple are invaluable assets to Smile.io. Lynn's support has not only resolved my issues but also left me with a very positive impression of the company.

Thank you, Lynn, for your exceptional service and for making my experience with Smile.io so much better. Your efforts are greatly appreciated!

SVNE Organics
Reino Unido
Aproximadamente 1 mês usando a aplicação
Questão respondida por Smile.io 6 de julho de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

14 de outubro de 2024

Wonderful service!

Victorian Varnish
Estados Unidos
4 meses usando a aplicação
Questão respondida por Smile.io 16 de outubro de 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨