Smile: Loyalty & Rewards , 6 019 avaliações

Avaliação geral
4,9
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
22 de novembro de 2023

Quick and easy answer to a problem I had. And so friendly!

The Real Good Life
Estados Unidos
10 months usando a aplicação
Questão respondida por Smile.io 23 de novembro de 2023

Thank you so much for taking the time to leave this review & for your kind words 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

12 de outubro de 2023

We have been looking for a customer reward program that works with existing apps and custom programming. Well, we found it and could not be happier with Smile: Loyalty & Rewards. It has many great features, including customization and excellent customer support. It is highly recommended!

Relaxus Professional
Canadá
4 months usando a aplicação
Questão respondida por Smile.io 13 de outubro de 2023

Thanks for leaving a review! Please don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

5 de outubro de 2023

Good customer service. I was helped by Jade, she was quick and provided the information I needed!

Mountaineer Brand Products
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Smile.io 6 de outubro de 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

Editado a 15 de novembro de 2023

Effective when utilized effectively, excellent support.

Winnipeg Outfitters
Canadá
Over 5 years usando a aplicação
Questão respondida por Smile.io 5 de novembro de 2023

Thank you so much for your kind words we really appreciate it.

We've reached out via email to see how we can improve our service

Best regards
The Smile Team

6 de julho de 2023

Excellent and fast customer service. This app provides great customer retention and upsell opportunity offering customers bonus points to their next order based on cart value as well as the option for customers to select their free gifts using their current rewards balance.

Big Jeff Online Inc
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Smile.io 6 de julho de 2023

Thank you so much for your kind words we really appreciate it. Please feel free to reach out if there is anything we can help with.

Cheers

David

20 de setembro de 2023

Smile support has been great to us! Looking forward to turning on some of the new features like Shopify 2.0 landing pages. Thanks Smile and thanks Lisa for the above and beyond support.

Vital Plan
Estados Unidos
Over 4 years usando a aplicação
Questão respondida por Smile.io 22 de setembro de 2023

Thank you for taking the time to leave this lovely review 💛 It was a pleasure chatting with you!

Please don't hesitate to reach out if you ever need more assistance 🤩

Lisa - Smile Team✨

9 de agosto de 2023

Who doesn't LOVE a discount?! My customers are always grateful to get their $5 off coupon, and I like the incentives Smile offers for them to earn their rewards. The customer service is GREAT, too. The response time is fast, and their instructions are clear. They really do offer their service with a Smile. Working with the program is easy, and I recommend this app!

The Shop at Faces by Fern
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Smile.io 10 de agosto de 2023

Thanks so much for taking the time to leave this lovely review! It definitely puts a smile on everyone's faces at Smile. I am glad that you find Smile useful. We stay committed to adding more value as we release new exciting features over time.
We appreciate your business and truly want to make your experience as pleasant as possible.✨🤩✨

💖 Lynn

5 de fevereiro de 2024

The help center responds quickly to my questions and explains well.

melmomilk design
Singapura
About 21 hours usando a aplicação
10 de outubro de 2023

Works with our web store and Shopify POS seamlessly, when not much else does.
Integrated with our Stamped.io product reviews so we can reward customers who leave reviews.

Indoor Farmer
Canadá
7 months usando a aplicação
Questão respondida por Smile.io 12 de outubro de 2023

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

23 de maio de 2023

Great customer service from Andrea. Very timely in responses which we value, and went above and beyond to address the questions asked. The app itself is user friendly and we are looking forward to extending the integrations we currently use to provide more value for our end customers. Good job guys..

nutcare
Austrália
Almost 4 years usando a aplicação
Questão respondida por Smile.io 24 de maio de 2023

Thank you for your review. We are delighted you find our app user-friendly. Please reach out if you need any help with your integrations.

Cheers

The Smile team