Avaliações (6 090)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
7 de julho de 2014

Real easy to setup and manage. Love that I now have a reputable rewards program hooked up. I also like the ability to give a customer facing name to my "sweet" points.

Brasilazy Canada
Canadá
5 months usando a aplicação
4 de outubro de 2023

Great app, great customer service (thanks Jade for helping me with a quick fix!).

Clothes & Roads
Canadá
Almost 6 years usando a aplicação
Questão respondida por Smile.io 6 de outubro de 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

23 de novembro de 2023

Very Good app, Support is very good.

Just Natural
Reino Unido
7 months usando a aplicação
Questão respondida por Smile.io 25 de novembro de 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

27 de setembro de 2023

Jade was so helpful! We were having issues importing codes and she was brilliant and sorted it all out for us. Honestly, it is rare to actually speak to someone on a live chat who can assist as easily as Jade did.
She is a real credit to Smile and we hope to speak to her again in the future if we need help!
Thank you Jade! You deserve a HUGE pay rise! :)

Bee Equipment
Reino Unido
Over 6 years usando a aplicação
Questão respondida por Smile.io 28 de setembro de 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

18 de outubro de 2023

Love the app. Mack was super awesome and helped me out with some things. Would highly reccommend it.

YVR Cookie
Canadá
Over 3 years usando a aplicação
Questão respondida por Smile.io 19 de outubro de 2023

Thanks for taking the time to leave a review! We also think Mack is super awesome :)

Don't hesitate to reach back out if there is anything else we can do for you.

4 de dezembro de 2023

Brandon in their support department was lightning-quick and very helpful.

sageberri.com
Reino Unido
2 months usando a aplicação
Questão respondida por Smile.io 6 de dezembro de 2023

So glad to hear that Brandon was able to help you in lightning-quick fashion! Thanks so much for taking the time to leave a review about him 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

3 de outubro de 2023

Smile is the best customer rewards platform. They integrate with most applications and have the best support.

MFI Medical
Estados Unidos
Over 5 years usando a aplicação
Questão respondida por Smile.io 4 de outubro de 2023

Thanks so much for taking the time to leave a review! We are so glad that you are enjoying Smile. Don't hesitate to reach out if there is anything we can help you with :)

14 de novembro de 2023

I didn't want to upgrade my plan but needed to change a feature so Joana offered me a free month on the upgraded plan to help with my needs. Great customer service!

Munchie Mountain
Estados Unidos
12 months usando a aplicação
Questão respondida por Smile.io 16 de novembro de 2023

Hey there! Thanks so much for taking the time to leave us a review. We were so very happy to hear that Joana was able to get you set up with a trial month of a plan that fit your needs 🙂

We'll be if you need anything while playing around with the new features!

Yours in Loyalty,

✨ The Smile Support Team ✨

14 de junho de 2024

We are still discovering the app but what we can already say is that the team is really amazing! A huge thanks to Hannah and Cole, they took the time to understand our requests and come back with clever solutions. Well done guys!

Liseré Rouge
França
14 de junho de 2024

Onboarding was a bit of a challenge at first but due to the excellent assistance from Angie, Shelby and the rest of the team we are up and running. Looking forward to the results!

Sugar Cookies Lingerie
Estados Unidos