Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avaliações (6 610)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
30 de julho de 2024

Found the integration and setup easy to follow and intuitive. Support staff via chat was also very responsive and helpful (thanks Joana for your help!)

The Third Place Books
Austrália
Aproximadamente 1 mês usando a aplicação
Questão respondida por Smile.io 31 de julho de 2024

Thanks for taking the time to leave us a review! 💛

Joana - Smile Team 💛

30 de abril de 2024

Lisa provided great service. She was super quick, helpful and friendly!

Hunter Pet Store
Estados Unidos
Mais de 4 anos usando a aplicação
Questão respondida por Smile.io 2 de maio de 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

15 de agosto de 2024

Great app and best support team,
Mack was good from supprt team

USA Two Brothers Farms
Estados Unidos
7 meses usando a aplicação
Questão respondida por Smile.io 17 de agosto de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

Editado a 23 de agosto de 2024

App works really well, Had some trouble but I was contacted by a Manager and they were able to help me out!

Bubbadue
África do Sul
19 dias usando a aplicação
Questão respondida por Smile.io 20 de agosto de 2024

Thanks so much for your candid feedback! We genuinely do appreciate it and will absolutely be taking a look into our internal processes to ensure that we are living up to our high standards.

Our Technical Support Manager, Maggie, has reached out to you to see what we can do to help you accomplish your goals. We're happy to help in any way that we can!

Yours in Loyalty,

✨ The Smile Support Team ✨

14 de junho de 2024

Lisa provided fantastic service, helping me add the Smile app to my updated theme. A lot of my customers enjoy using the Smile app. It is simple and easy to use.

Immune Boost Naturals
Estados Unidos
7 meses usando a aplicação
Questão respondida por Smile.io 17 de junho de 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

5 de abril de 2024

I was having some major problems and she was absolutely AMAZING!! She went into my account and fixed everything that needed fixed. She was very kind and answered all of my questions as well.

TL Wigs - Wigs and Toppers
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por Smile.io 8 de abril de 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the Smile support team 🤩

Please don't hesitate to reach out if we can help with anything else.

Cheers!

- Smile Team ✨

Editado a 25 de junho de 2024

Love the app, Shelby with customer service was extremely nice & helpful.

K-Carroll.com
Estados Unidos
Aproximadamente 5 anos usando a aplicação
Questão respondida por Smile.io 25 de abril de 2024

! We really appreciate the kind words 🙏 Thanks for the review!

Yours in Loyalty,

✨ The Smile Support Team ✨

5 de março de 2024

Highly recommend. After reviewing many reward programs, I selected Smile. Best decision, it has been a home run. I had one small question and Joana on chat was amazing. She took her time with me and answered all of my follow up questions. She even offered a quick program review. A++

DIY Craft Warehouse
Estados Unidos
3 meses usando a aplicação
Questão respondida por Smile.io 8 de março de 2024

Thanks for the kind words! We really appreciate it 🙏

Yours in Loyalty,

✨Joana - The Smile Support Team ✨

23 de abril de 2024

The app support team is very good, and very helpful with setting up and optimizing your program. There's tons of resources they provide to help you set up your program in the most effective way possible.

TechSpade
Canadá
7 meses usando a aplicação
Questão respondida por Smile.io 25 de abril de 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

23 de maio de 2024

Lisa provides incredible customer service and held our hands while onboarding - other companies could learn from her kind customer service skills!! Highly recommend!

BedVoyage
Estados Unidos
8 meses usando a aplicação
Questão respondida por Smile.io 25 de maio de 2024

So pleased Lisa could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖