Avaliações (6 109)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
30 de novembro de 2023

Great app. Fairly easy to use and once setup, relatively seamless.

Palanquin Madrid
Espanha
Over 4 years usando a aplicação
Questão respondida por Smile.io 2 de dezembro de 2023

Thanks for taking the time to leave a review it is very much appreciated

Cheers

The Smile Team

25 de julho de 2023

Customer service is great! Super nice, offer ideas and quick response, thank you Jade! The app is easy to use, has lots of features and we're excited to launch our rewards program using Smile! :) Thanks Smile team - from Japandi Supply House, Chicago :)

Japandi Supply House
Estados Unidos
12 months usando a aplicação
Questão respondida por Smile.io 26 de julho de 2023

Thank you for taking the time to leave your kind review ❤️ We are super happy to hear that you are enjoying Smile and can't want for you to launch the loyalty program! Please feel free to reach out if you need anymore assistance - Jade & The Smile Team

8 de janeiro de 2024

Great support from Lisa!

Perkolator Coffee
Estados Unidos
About 1 year usando a aplicação
Questão respondida por Smile.io 10 de janeiro de 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

26 de outubro de 2023

Jade was a great help when I did have clue what was wrong with my point system.

Ocean Dream Boutique
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Smile.io 27 de outubro de 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

Editado a 24 de março de 2024

I am immensely grateful for the exceptional service provided by the Smile.io team. Their assistance in handling my requests for downloading and sending information from the points transactions on a weekly basis was truly remarkable. The promptness of Eza, Joana, Maggie, Lynn, Andreandana, and others in sending the points and ensuring the accuracy and completeness of the information was highly commendable.

Rider Shop TH
Tailândia
Almost 2 years usando a aplicação
Questão respondida por Smile.io 27 de outubro de 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

6 de novembro de 2023

Programme works very nicely, easy to use and administer. Support has been quite good which helps when you have a quick question.

Ateljee
África do Sul
6 months usando a aplicação
Questão respondida por Smile.io 7 de novembro de 2023

Thanks for the review! It's so wonderful to hear that you've found Smile easy to use and our support to be helpful 🙂

We'll be here if you need anything else!

✨ The Smile Support Team ✨

Editado a 9 de outubro de 2023

Customer service is great, but would love to be able to download copies of invoices from the app. An interim fix has been the that the lovely people at Smile now send us a link every month. The follow up service is also great. Thank you.

Beserk
Austrália
Over 6 years usando a aplicação
Questão respondida por Smile.io 16 de setembro de 2023

Thank you so much for your kind review we really appreciate it. I've reached out via email to provide more info on the invoice feature we appreciate the feedback and will do what we can to action them.

Best regards

Smile team

29 de novembro de 2023

Super modern cool system and the staff are so friendly on the other end. Highly recommended, especially for a speciality coffee shop like ours

Miffies Coffee
Estados Unidos
About 2 months usando a aplicação
Questão respondida por Smile.io 2 de dezembro de 2023

Thank you for the kind words. We really appreciate your review.

Cheers

The Smile Team

8 de dezembro de 2023

The customer service is very nice and helpful.

APRILSKIN US
Estados Unidos
Over 4 years usando a aplicação
Questão respondida por Smile.io 10 de dezembro de 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

9 de agosto de 2023

Had a slight problem and was sorted straight away. Jade was really helpful and managed to solve the problem in minutes which would have taken me hours

The Cornish Cheese Co
Reino Unido
Almost 2 years usando a aplicação
Questão respondida por Smile.io 10 de agosto de 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team