Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avaliações (6 471)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
14 de abril de 2017

This is such a great app. A must have

Black Star Attitude Apparel
Reino Unido
5 days usando a aplicação
23 de junho de 2016

Have just installed it on my Shopify website. Hoping it will drive my sales up. Easy to install. I was done in like a minute.

Wild Earth 2
Índia
4 months usando a aplicação
21 de setembro de 2020

There are lots of functions within this App and I think the bascis is just enough for most sellers..

Inform Shop21
Estados Unidos
5 days usando a aplicação
Questão respondida por Smile.io 23 de setembro de 2020

Thanks so much for leaving us a review :) Glad to hear that you're enjoying the app!

21 de março de 2021

The app itself looks like it could be great, BUT only using it on the trial it's almost impossible to see the benefits because of the limited functions. With the monthly subscriptions quite high for a small business, it doesn't seem worth the risk of subscribing.

TheArtistsQuarter
Reino Unido
5 months usando a aplicação
Questão respondida por Smile.io 22 de março de 2021

Thanks for taking the time to write this review. While our Free Plan lets you run a points and referral program, it does have its limitations. We've just sent you a message as we'd love to hear more about which functions are most important for your small business.

25 de julho de 2017

cool so far just downloaded so give me a few weeks and ill leave a real review

Mahsyian Clothing
Estados Unidos
4 months usando a aplicação
24 de maio de 2021

Very good user experience and easy to implement, flexible settings and a good incentive for customers. Great app!

Halvina
Israel
5 days usando a aplicação
Questão respondida por Smile.io 26 de maio de 2021

Thanks so much for the 5-star review 🌟 So happy to hear about the positive experience and we really appreciate your recommendation here!

1 de agosto de 2023

I have only just installed it and about to launch. The set up was easy but I had one issue I wanted to check. I used the chat service and Nicole answered and sorted my query out within 5 minutes. Great service. It's good to know that customer service is quick when you have new apps to master. Thank you so much Nicole

The Wrinkly Elephant Company
Reino Unido
5 days usando a aplicação
Questão respondida por Smile.io 3 de agosto de 2023

Thanks so much for taking the time to leave this review! We are so glad that you found Smile easy to set up and have had a great experience with our support team! Please don't hesitate to let us know if there is anything else we can help you with 😊

✨ The Smile Team

15 de outubro de 2022

very good easy install app, but the problem is that it cost so SO much , you need to spend $200 for one of the app while free or $50 package is useless, i used it for 3 months, and can tell you that even $50 package is not effective. so you need to consider for a package for $200 only, so i will look for alternatives now. because it will never generate so much to cover $200 product cost. maybe some big companies can afford it. If you re a small company be ready to wait for 2-3 months to see any results and pay $200 / month so it will never generate as much as you expected to cover the monthly cost. So i recommend to avoid this App grow for at least 5k in net profit per month and then consider to install it.

F.O.X Nails USA
Estados Unidos
5 months usando a aplicação
Questão respondida por Smile.io 16 de outubro de 2022

Hi, Nicole from Smile here,

Thanks so much for taking the time to leave us feedback on our pricing. We are always looking for ways to improve our pricing to ensure that it offers small businesses a good return on investment at an accessible price.

We offer our Free and Starter Plans for businesses just getting started with a loyalty program. Then we suggest upgrading as needed as your business grows. I hear that you weren't getting what you wanted out of the Starter Plan.

At any time you are welcome to reach out to us and we are happy to help you configure your program according to best practices to ensure that you are set up for success. We are also happy to offer any ideas and help with marketing your loyalty program.

I reached out to you to chat further, so that we can help you increase repeat purchases with Smile on a plan that aligns with your budget.

Thanks again for the thoughtful feedback.

All the best,

Nicole, and the rest of the Smile team 💛

23 de junho de 2022

Great features and fast customer support responses. I found it really easy to set up and customize!!

Jay Cactus
Reino Unido
5 days usando a aplicação
Questão respondida por Smile.io 23 de junho de 2022

Thank you for your kind review! It was a pleasure assisting you today :)

3 de junho de 2016

Super excited about this app. I've been looking for something like this forever!

Pwhusa
Estados Unidos
5 days usando a aplicação