Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avaliações (6 551)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
5 de junho de 2024

Top app, works perfectly x

Tacky And Upsetting
Reino Unido
12 months usando a aplicação
Questão respondida por Smile.io 7 de junho de 2024

Thanks so much for leaving us a 5 star review :)

Yours in Loyalty,

✨ The Smile Support Team ✨

9 de abril de 2024

Customer service the best, really appreciate the effort to solve my issue

Lingenfelter Race Gear
Estados Unidos
8 months usando a aplicação
Questão respondida por Smile.io 11 de abril de 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the Smile support team 🤩

Please don't hesitate to reach out if we can help with anything else.

Cheers!

- Smile Team ✨

21 de fevereiro de 2024

The support team is really working hard and solving problems. 5 stars

DLUXCA
Estados Unidos
About 3 years usando a aplicação
Questão respondida por Smile.io 22 de fevereiro de 2024

Thank you so much for your review! So glad we were able to solve all your problems :)

-Hannah

6 de novembro de 2024

great app.

Energy-Elegance
Camarões
5 minutes usando a aplicação
Questão respondida por Smile.io 8 de novembro de 2024

Thanks so much for taking the time to leave a review! We really appreciate it 🙏

- Smile Team ✨

13 de dezembro de 2023

We have had Smile for a few weeks now and are loving it! I've been wanting to get a rewards program for awhile but I was so nervous because I wasn't sure I could get it set-up on my own. I'm not super tech-savvy BUT I'm here to say, if I can do it - you can do it! Special shout-out to Brandon for helping me get set-up and explaining the features to me. He went above and beyond to help me out and I'm so grateful! He even followed up with me to make sure I was good after I left that chat. That meant so much! Thank you, Brandon, for your amazing customer service! And thanks, Smile for a great app — you're helping our small business grow and we're forever grateful.

Lily and Sparrow
Estados Unidos
24 days usando a aplicação
Questão respondida por Smile.io 15 de dezembro de 2023

Ahhh thanks for the stellar review! We're so glad to hear that you are finding Smile easy-to-use and it was a pleasure assisting you recently. We're more than happy to help any time questions come up. Please do not hesitate to reach out 🙂

Yours in Loyalty,

Brandon

5 de dezembro de 2023

Smile.io is a game-changer for loyalty programs, effortlessly rewarding customers with points. Its seamless integration and intuitive interface make managing rewards a breeze. The standout, however, is the exceptional support, notably Brandon's. With prompt responses and a deep understanding of the app, Brandon elevates the user experience, earning Smile.io a solid 5-star rating.

VXA
Hong Kong, RAE da China
Over 1 year usando a aplicação
Questão respondida por Smile.io 6 de dezembro de 2023

Thanks so much for the 5-star rating! It means so much and everyone here at Smile really appreciates it 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨

15 de janeiro de 2024

Smile is easy to install and easy to use. Their customer support is fast and very eager to help. We've had great results so far.

La Purita
Peru
9 months usando a aplicação
Questão respondida por Smile.io 16 de janeiro de 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

10 de março de 2024

Great app, easy to set up and amazing support and customer service from Lynn when I needed assistance with anything.

The Empress & Wolf
Austrália
3 months usando a aplicação
Questão respondida por Smile.io 14 de março de 2024

Thank you so much for sharing, we are happy that we were able to help. We think Lynn is awesome too! 💖

If you need any help, please do not hesitate to reach out.

The Smile Team ✨

27 de abril de 2024

I am new to smile.io and I was just setting up the app when I had an issue I could not solve and i reached out and I got Lynn, and WOW she was professional, helpful, very very patient, amazing and kind.

The issue I had was been very stubborn but, Lynn had a heart of gold and patent in sorting it our for me. I was grateful Lynn responded quickly as earlier I contacted smile.io and I waited a long time.

I am overly pleased and very happy with the service I get from Lynn to the point I hope I can get her all the time if I do contact smile.io its just one of those things that makes me comfortable.

Lynn thank you for the best customer service so far, you went above and beyond and I must say you are one in a million:) Great Job

I am now pleased with smile.io services and I look forward to using the app.

DKS Natural Products
Reino Unido
About 15 hours usando a aplicação
Questão respondida por Smile.io 10 de maio de 2024

Thanks so much for leaving a review! So glad to hear that Lynn was quick and you found her to be amazing. We love to hear that 🥰

Yours in Loyalty,

✨ The Smile Support Team ✨

15 de fevereiro de 2024

Great platform that combines everything you need to build brand loyalty (rewards/referrals). It's what we recommend to all our clients. And the customer support is even better. In particular, Jade on their support team accommodated a customized request we had and her response time was blazing fast. It's hard to find product support like that these days...so it's greatly appreciated and a big reason why we love Smile.io

Budzburn
Estados Unidos
16 days usando a aplicação
Questão respondida por Smile.io 18 de fevereiro de 2024

Thanks for leaving a review! We agree that Jade is indeed excellent 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨