Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avaliações (6 551)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
16 de abril de 2024

Great friendly support, and has all the features you can expect! Special thanks to JOANA from customer service team who helped me resolve some technical issues on my theme.

The pricing is a bit steep though .. for a small business. And especially some important features are locked in for higher tiers.

Oppastore
Estados Unidos
4 days usando a aplicação
Questão respondida por Smile.io 18 de abril de 2024

Thank you for your review and feedback about our pricing - we appreciate your honesty. We are really happy to hear that Joana gave you some great service!

13 de dezembro de 2023

Incredible customer service and support. Had an integration issue and Brandon sorted it out in no time!

Lashmer
Austrália
Almost 2 years usando a aplicação
Questão respondida por Smile.io 14 de dezembro de 2023

Thank you for your kind words — we really appreciate it 🥰 We pride ourselves on our customer service and are delighted you got a great response!

Cheers,
- Smile Team ✨

4 de julho de 2024

Lots of thanks to Joana! Very cute support)))

KICA
Estados Unidos
About 1 hour usando a aplicação
Questão respondida por Smile.io 6 de julho de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

9 de janeiro de 2024

Quick & reactive support when needed. Fitting our business expectations.

Véritable SAS
França
Over 2 years usando a aplicação
Questão respondida por Smile.io 10 de janeiro de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

8 de maio de 2024

Joanna helped me a lot with my account. Thanks joanna!

ModernRoots Natural Soaps & Body Care
Estados Unidos
2 months usando a aplicação
Questão respondida por Smile.io 10 de maio de 2024

So pleased Joana could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

1 de fevereiro de 2024

Customer support staff (Lisa in particular) is super helpful in answering all of our questions quickly. We appreciate that very much.

Trévo LLC
Estados Unidos
10 months usando a aplicação
Questão respondida por Smile.io 3 de fevereiro de 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

24 de janeiro de 2024

Angie was excellent and her help was very clear and thorough! I hope to work with her again if I need future assistance!

Pepperberries
Estados Unidos
3 months usando a aplicação
Questão respondida por Smile.io 25 de janeiro de 2024

Thanks so much for your kind words! I'm so glad I could help :)

Angie - Smile Team✨

6 de dezembro de 2023

I would recommend this app to those who want to start using the Loyalty Program. The customer service is very attentive and helpful.

More Is More
Malásia
4 months usando a aplicação
Questão respondida por Smile.io 8 de dezembro de 2023

Thanks for the review and the stellar recommendation about our app and our service! We really do appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

22 de dezembro de 2023

We've used this app for a few years, and the customer support has always been great. I especially appreciate Ezra's help in figuring out the app integration with Shopify. He went above and beyond to help us resolve our issues.

Bad Sheep Yarn
Estados Unidos
2 months usando a aplicação
Questão respondida por Smile.io 25 de dezembro de 2023

Thanks so much for taking the time to leave a review with such kind words about Ezra and the rest of our support team! We agree, they rock 😎

Yours in Loyalty,

✨ The Smile Support Team ✨

1 de março de 2024

Very easy to use and quick to get started!

We were migrating from another loyalty app and had some issues with the switch. We reached out to support and they solved the problem right away. Highly recommend!

Football Central
Nova Zelândia
24 days usando a aplicação
Questão respondida por Smile.io 5 de março de 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨