Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avaliações (6 540)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
6 de janeiro de 2024

Really helpful support staff! Shoutout to Hannah! was able to accomodate to my requests and quick responses! Looking forward to continue using this for decadest to come hopefully :)

TCG MV
Maldivas
6 months usando a aplicação
Questão respondida por Smile.io 7 de janeiro de 2024

Thanks so much for your review! So glad I was able to assist you, don't hesitate to reach out in the future! -Hannah & The Smile Team :)

15 de dezembro de 2023

First, customer service has been fantastic. They're very responsive on chat and have helped us navigate setup and adjustments. It's been working with no issues and the tool is easy to use. They also helped us with a price break as a nonprofit!

Appleton Habitat ReStore
Estados Unidos
5 months usando a aplicação
Questão respondida por Smile.io 17 de dezembro de 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

16 de janeiro de 2024

Great app for rewards with always helpful and fast customer service.

Socialite Beauty
Canadá
Over 8 years usando a aplicação
Questão respondida por Smile.io 17 de janeiro de 2024

Thanks so much for leaving your review! I'm so glad we could help :)

- Angie, Smile Team

5 de janeiro de 2024

Its amazing. It has great features. Most importantly it has wonderful UI. It works very well with our Shopify store, allowing us to provide great loyalty and rewards program to customers to enhance their experience and helps us retain the customers as well. Additionally I would like to thank Smile.io customer support team, specially Joanna, for their prompt response and resolving my issue instantly.

Widdley
Índia
4 months usando a aplicação
Questão respondida por Smile.io 7 de janeiro de 2024

We really appreciate your review - thank you! So glad that you think the UI and Joanna are great, we do too!

27 de novembro de 2023

I just started my store, but the support has been very responsive and helpful. Everything seems to work seamlessly. Looking forward to using them going forward.

Taty's Table
Estados Unidos
2 months usando a aplicação
Questão respondida por Smile.io 2 de dezembro de 2023

We aim for seamless and easy so we are delighted this was your experience.

Please reach out if you need anything else

Cheers

The Smile team

22 de novembro de 2023

Appreciate a lot for their help. Their assistant is not only helpful but just so quick and responsive. A thumbs up for Customer service

pawssprint
Malásia
10 months usando a aplicação
Questão respondida por Smile.io 25 de novembro de 2023

We are so grateful 🙏 to have you as a merchant and really appreciate your kind review. 💛

Please reach out if we can help with anything else.

Cheers

The Smile Team 🤗

10 de maio de 2024

Lisa Gallagher from the Toronto Call Center was incredibly helpful and super friendly! I wish all call center reps were as amazing!!

Diane Kroe
Canadá
17 days usando a aplicação
Questão respondida por Smile.io 11 de maio de 2024

Thank you so much for sharing, we are happy that we were able to help. We think Lisa is super awesome too! 💖

21 de fevereiro de 2024

Lynn was great with her assistance. Thank you for such a great customer service!

Renzo's Vitamins
Estados Unidos
About 5 years usando a aplicação
Questão respondida por Smile.io 23 de fevereiro de 2024

Thanks so much for taking the time to leave a review! We are happy Lynn could assist!

Yours in Loyalty,

✨ The Smile Support Team ✨

10 de abril de 2024

Hannah from Smile was great at finding the answers we needed, making sure that we had the right tutorials for connecting points to customer accounts. Thanks Hannah!

White Cross E-Store
Canadá
3 months usando a aplicação
Questão respondida por Smile.io 12 de abril de 2024

Thanks for taking the time to rate us 5 stars! So glad Hannah could help get you up and running. We really appreciate the review 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

Editado a 2 de outubro de 2024

Great app and amazing support service.
We recommend Smile for an amazing Loyalty experience on Shopify and we'll continue to use it.

TENOHA & | SHOP
Itália
Over 1 year usando a aplicação
Questão respondida por Smile.io 22 de fevereiro de 2024

So glad Lynn and Mackenzie were able to help you! We hope you continue to enjoy using our app as much as we enjoyed chatting with you :)