Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avaliações (6 550)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
14 de fevereiro de 2024

Great customer service, super user friendly!

The Citizen and Co.
Estados Unidos
About 2 years usando a aplicação
Questão respondida por Smile.io 22 de fevereiro de 2024

Thank you for your kind review! We are so glad you found our customer service to be great and that the app is easy to use :)

We look forward to supporting your business!

-The Smile Team

Editado a 29 de maio de 2024

So far, so good. We transitioned from another (much pricier) loyalty program app. The CS team is very responsive, transparent, and friendly. I like the easy to navigate user interface / dashboard. Setup was super easy.

Pink Moon
Estados Unidos
6 months usando a aplicação
Questão respondida por Smile.io 6 de janeiro de 2024

Thank you for your review - we really appreciate it! We are glad that our team was able to answer your questions quickly. We hope that you enjoy using the app :)

29 de fevereiro de 2024

Quick Support from Lynn ! Awesome app!

LLBA CA
Canadá
About 6 years usando a aplicação
Questão respondida por Smile.io 1 de março de 2024

Thank you for the 5-star rating and kind words! We appreciate it 💛

-The Smile.io Team

15 de janeiro de 2024

The Smile support team is excellent! Lynn was incredibly helpful and always responded promptly to my questions. Thank you!

Phiten
Estados Unidos
About 3 years usando a aplicação
Questão respondida por Smile.io 17 de janeiro de 2024

Thanks so much for taking the time to leave us a review! We're so glad to hear that you found Lynn to be as incredible as we know her to be :)

Yours in Loyalty,

The Smile Support Team

6 de dezembro de 2023

Brandon was quick to reply and solved my problem 100 percent. He is outstanding with regard to customer service.

The Avenue Stained Glass
Estados Unidos
Over 7 years usando a aplicação
Questão respondida por Smile.io 7 de dezembro de 2023

Thank you for your kind words we really appreciate it. We pride ourselves on our customer service and are delighted you got a great response.

Cheers

The Smile Team

18 de maio de 2024

very fast response

Crystals Wholesale USA
Hong Kong, RAE da China
Over 2 years usando a aplicação
Questão respondida por Smile.io 21 de maio de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

24 de abril de 2024

This is an impressive app with great functionalities. Jade from customer support had a lot of patience with me during the onboarding and helped me excellently.
It's not worth 1 star less but please Smile team add the Dutch language as soon as possible. (now it's mixed dutch & english in the app and that looks noobish)

Bastiano Bonheiden
Bélgica
2 days usando a aplicação
Questão respondida por Smile.io 26 de abril de 2024

Thank you so much for taking the time to leave this review! Jade is truly one of the stellar member of our team.💖

For the translation, we'll be sure to send this over as feedback to our product team for you! We'll let you know if this becomes available :)

Lynn - Smile Team ✨

Editado a 10 de junho de 2024

Andrea and the whole Smile team have all been amazing!

greenergrassdesign
Estados Unidos
22 days usando a aplicação
Questão respondida por Smile.io 31 de maio de 2024

So pleased Lynn could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

18 de abril de 2024

Smile has been incredibly helpful for retaining customers and driving new growth. Thank you!

Mephisto Genetics
Estados Unidos
3 months usando a aplicação
Questão respondida por Smile.io 21 de abril de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

19 de março de 2024

Very fast service ! All good ;)

Melsfit
Suíça
Almost 4 years usando a aplicação
Questão respondida por Smile.io 20 de março de 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨