Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avaliações (6 374)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
12 de outubro de 2023

We have been looking for a customer reward program that works with existing apps and custom programming. Well, we found it and could not be happier with Smile: Loyalty & Rewards. It has many great features, including customization and excellent customer support. It is highly recommended!

Relaxus Professional
Canadá
4 months usando a aplicação
Questão respondida por Smile.io 13 de outubro de 2023

Thanks for leaving a review! Please don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

Editado a 24 de março de 2024

I am immensely grateful for the exceptional service provided by the Smile.io team. Their assistance in handling my requests for downloading and sending information from the points transactions on a weekly basis was truly remarkable. The promptness of Eza, Joana, Maggie, Lynn, Andreandana, and others in sending the points and ensuring the accuracy and completeness of the information was highly commendable.

Rider Shop TH
Tailândia
Almost 2 years usando a aplicação
Questão respondida por Smile.io 27 de outubro de 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

5 de março de 2024

Great product and support. very easy to use.. come sign up at MyRubyLips.com

My Ruby Lips
Estados Unidos
7 months usando a aplicação
Questão respondida por Smile.io 8 de março de 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

9 de abril de 2024

I’m new to the app, and Jade has been fantastic in helping me navigate a customer question! Thank you so much!

Dottie Beth Designs
Estados Unidos
4 days usando a aplicação
Questão respondida por Smile.io 12 de abril de 2024

Thank you so much for sharing, we are happy that we were able to help. We think Jade is super awesome too! 💖

If you need any help, please do not hesitate to reach out.

14 de fevereiro de 2024

Great customer service, super user friendly!

The Citizen and Co.
Estados Unidos
About 2 years usando a aplicação
Questão respondida por Smile.io 22 de fevereiro de 2024

Thank you for your kind review! We are so glad you found our customer service to be great and that the app is easy to use :)

We look forward to supporting your business!

-The Smile Team

14 de março de 2024

Von der Funktionalität ist die App in Ordnung. Leider können nicht alle Inhalte auf Deutsch übersetzt werden, was es uns unmöglich macht die App Blöcke im Checkout oder anderen Bereichen zu nutzen. Einen Stern gibt es deshalb, dass es leider überhaupt keine Möglichkeit gibt zusammen mit dem Support eine Lösung zu finden, auch wenn wir einen Teil der Kosten für die Entwicklung übernehmen würden. Weder eine Lösungsvorschlag noch ein Angebot haben wir auf zweifache Nachfrage erhalten. Das ist sehr schade :(.

The functionality of the app is fine. Unfortunately, not all content can be translated into German, which makes it impossible for us to use the app blocks in the checkout or other areas. We give it one star because unfortunately there is no possibility at all to find a solution together with the support, even if we would bear part of the costs for the development. We have received neither a proposed solution nor an offer after two requests. That is a great pity :(.

SK SPORTKIND
Alemanha
3 months usando a aplicação
Questão respondida por Smile.io 15 de março de 2024

Hi there! I'm sorry to hear you are experiencing issues with German translations. We've sent you an email your way to help figure this out.

23 de outubro de 2023

Had a great experience with Jade! They answered all my questions, were super helpful and I appreciate how they went above and beyond to help me out.

All Y'all Skincare
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Smile.io 24 de outubro de 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

15 de dezembro de 2023

First, customer service has been fantastic. They're very responsive on chat and have helped us navigate setup and adjustments. It's been working with no issues and the tool is easy to use. They also helped us with a price break as a nonprofit!

Appleton Habitat ReStore
Estados Unidos
5 months usando a aplicação
Questão respondida por Smile.io 17 de dezembro de 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

27 de maio de 2024

软件的功能很多 能实现各种会员活动形式 简单易懂 客服响应速度也很快

IUGA
China
10 months usando a aplicação
Questão respondida por Smile.io 29 de maio de 2024

Thank you for your review! We really appreciate it :)

23 de outubro de 2023

Excellent customer service and easy implementation! We're just getting started, but the set up has been easy to do and it looks great on our site! Looking forward to launching!

Intentionally Blank
Estados Unidos
2 months usando a aplicação
Questão respondida por Smile.io 25 de outubro de 2023

Thank you so much for your kind review. We really appreciate it! 💖

Smile Team ✨