Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avaliações (6 543)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
22 de dezembro de 2023

We've used this app for a few years, and the customer support has always been great. I especially appreciate Ezra's help in figuring out the app integration with Shopify. He went above and beyond to help us resolve our issues.

Bad Sheep Yarn
Estados Unidos
2 months usando a aplicação
Questão respondida por Smile.io 25 de dezembro de 2023

Thanks so much for taking the time to leave a review with such kind words about Ezra and the rest of our support team! We agree, they rock 😎

Yours in Loyalty,

✨ The Smile Support Team ✨

18 de abril de 2024

Smile has been incredibly helpful for retaining customers and driving new growth. Thank you!

Mephisto Genetics
Estados Unidos
3 months usando a aplicação
Questão respondida por Smile.io 21 de abril de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

1 de março de 2024

Very easy to use and quick to get started!

We were migrating from another loyalty app and had some issues with the switch. We reached out to support and they solved the problem right away. Highly recommend!

Football Central
Nova Zelândia
24 days usando a aplicação
Questão respondida por Smile.io 5 de março de 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

27 de fevereiro de 2024

Hello!! I paid the 199.00 plan but this application has many problems and I dont receive a response... the application dont save the changes, it logs me out to the panel and it dont let me working. Please, any response let me know in ecommerce@rbmrep.com

B-Fit
México
8 months usando a aplicação
Questão respondida por Smile.io 28 de fevereiro de 2024

We are so sorry to hear that your experience wasn't up to our usual standards. I have reached out via email to the address above learn more about your experience.

Karen & the Smile team.

6 de abril de 2024

Straight forward user interface and responsive, friendly customer service

Whimsigirl
Malásia
Over 4 years usando a aplicação
Questão respondida por Smile.io 28 de julho de 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

29 de fevereiro de 2024

Quick Support from Lynn ! Awesome app!

LLBA CA
Canadá
About 6 years usando a aplicação
Questão respondida por Smile.io 1 de março de 2024

Thank you for the 5-star rating and kind words! We appreciate it 💛

-The Smile.io Team

14 de fevereiro de 2024

Great customer service, super user friendly!

The Citizen and Co.
Estados Unidos
About 2 years usando a aplicação
Questão respondida por Smile.io 22 de fevereiro de 2024

Thank you for your kind review! We are so glad you found our customer service to be great and that the app is easy to use :)

We look forward to supporting your business!

-The Smile Team

15 de janeiro de 2024

The Smile support team is excellent! Lynn was incredibly helpful and always responded promptly to my questions. Thank you!

Phiten
Estados Unidos
About 3 years usando a aplicação
Questão respondida por Smile.io 17 de janeiro de 2024

Thanks so much for taking the time to leave us a review! We're so glad to hear that you found Lynn to be as incredible as we know her to be :)

Yours in Loyalty,

The Smile Support Team

Editado a 29 de maio de 2024

So far, so good. We transitioned from another (much pricier) loyalty program app. The CS team is very responsive, transparent, and friendly. I like the easy to navigate user interface / dashboard. Setup was super easy.

Pink Moon
Estados Unidos
6 months usando a aplicação
Questão respondida por Smile.io 6 de janeiro de 2024

Thank you for your review - we really appreciate it! We are glad that our team was able to answer your questions quickly. We hope that you enjoy using the app :)

6 de dezembro de 2023

Brandon was quick to reply and solved my problem 100 percent. He is outstanding with regard to customer service.

The Avenue Stained Glass
Estados Unidos
Over 7 years usando a aplicação
Questão respondida por Smile.io 7 de dezembro de 2023

Thank you for your kind words we really appreciate it. We pride ourselves on our customer service and are delighted you got a great response.

Cheers

The Smile Team