Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avaliações (3 961)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 90% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
26 de julho de 2024

Great, customizable user experience and great customer support! And they take feature requests so I'm hoping they grow with me :)

Fauna
Estados Unidos
15 dias usando a aplicação
Questão respondida por Smile.io 27 de julho de 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

Editado a 10 de outubro de 2024

resolved the query quickly and with clear instructions . the team are super helpful!

Heist Studios
Reino Unido
4 meses usando a aplicação
Questão respondida por Smile.io 27 de setembro de 2024

Thank you so much for leaving us a review! It means the world to us 😊

Lynn - Smile Team✨

15 de janeiro de 2025

Great product. Thank you team!

Pharmacor
Austrália
9 dias usando a aplicação
Questão respondida por Smile.io 17 de janeiro de 2025

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨

4 de fevereiro de 2025

This app is exactly what I wanted to use! Very simple and great value for small business! Love it!

iii
Reino Unido
10 minutos usando a aplicação
Questão respondida por Smile.io 6 de fevereiro de 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

Editado a 30 de outubro de 2024

Great customer service! Fast and informative!

WakeWater Beverage Co
Canadá
Mais de 3 anos usando a aplicação
Questão respondida por Smile.io 27 de junho de 2024

Thank you for your review! We really appreciate it :)

22 de janeiro de 2025

Very helpful! Responded expeditiously!

Retail Le$$
Estados Unidos
Aproximadamente 2 meses usando a aplicação
Questão respondida por Smile.io 24 de janeiro de 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

20 de junho de 2024

Tout est parfait, tant au niveau des fonctionnalités que du service client. Sauf qu'au final je n'ai pas pu l'utiliser car certains éléments ne PEUVENT PAS être traduits (par exemple les boutons d'action). Cela m'a fait perdre beaucoup de temps et un peu d'argent car évidemment c'est le type de chose dont vous vous apercevez en finalisant l'app. Donc nickel tant que vous restez en anglais, sinon, passez votre chemin.

La Sélection du Pro
França
6 meses usando a aplicação
Questão respondida por Smile.io 28 de julho de 2024

Thank you for your honest review & feedback! We'll work on this and be better!

4 de setembro de 2024

It seems ok, but you have to pay to edit ANYTHING pretty much. Its so disappointing trying to find a good loyalty program to use as a small woman owned business just starting out. I feel like there should be a company who caters to small start ups... we cant afford to pay $$$ to offer the BASICS to our customers... I want to love this app... but I cant just yet. The Free version is VERY VERY basic and you cant customize anything but the background color... :( dont yall remember what it was like to be a small a start up? Couldnt yall offer a slightly better cheaper version for someone like us?

The Rogue Hippie
Estados Unidos
33 minutos usando a aplicação
Questão respondida por Smile.io 5 de setembro de 2024

We genuinely appreciate you taking the time to leave us feedback about our pricing. Someone from our team has reached out to discuss this further with you to see if there's anything we can do to help make Smile work for you!

Yours in Loyalty,

The Smile Support Team

2 de julho de 2024

Customer service is excellent. Program is working great. My customers love this rewards program!

One Stop Apothecary Shop
Estados Unidos
Aproximadamente 1 mês usando a aplicação
Questão respondida por Smile.io 6 de julho de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

Editado a 7 de novembro de 2024

Shelby answered my question quickly and accurately, and followed up to make sure that I understood the instructions

Sunshine Alchemists & Soap Co
Estados Unidos
Aproximadamente 2 meses usando a aplicação
Questão respondida por Smile.io 27 de setembro de 2024

Thank you so much for taking the time to leave this lovely review 🙌 It was great chatting with you today 🤩

Lynn - Smile Team ✨