Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avaliações (6 550)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
22 de dezembro de 2023

We have just started, but the customer service has been fantastic. Andy and Joaana have been a huge help to set up the program for us!

See Love
Índia
8 days usando a aplicação
Questão respondida por Smile.io 25 de dezembro de 2023

Thank you so much for leaving a review! We agree that Andy & Joana are indeed fantastic 🤩

Don't hesitate to reach out if you have any questions. We're always here if you need us!

Smile Team ✨

25 de janeiro de 2024

It's great! Very helpful customer support.

GO24·7
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Smile.io 27 de janeiro de 2024

Thanks for leaving us a review! We appreciate it so very much and are so glad to hear you are happy with both our support and our app 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨

5 de abril de 2024

Friendly, knowledgeable, and answered all my questions. Thank you!

Gin and The Banker
Estados Unidos
About 2 months usando a aplicação
Questão respondida por Smile.io 8 de abril de 2024

Thank you for leaving a review for us 💖 Don't hesitate to reach out in the future — we're always here when you need us!

- Smile Team ✨

29 de março de 2024

so far so good. they are very quick to respond

Candle Nerds
Estados Unidos
4 months usando a aplicação
Questão respondida por Smile.io 1 de abril de 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

Editado a 2 de julho de 2024

JADE IS THE BESTcustomer service is fantastic - We are absolutely loving this app in every single way!!

Everyday Chic Boutique
Estados Unidos
12 months usando a aplicação
Questão respondida por Smile.io 7 de dezembro de 2023

Thank you so much for your kind words! We appreciate you taking the time to leave a review and are so glad you and your customers are loving Smile! Don't hesitate to reach out if there is anything we can help you with :)

30 de novembro de 2023

David has been absolute amazing, delivering a personal service to a question I had and taking time out to send a video on how to use a feature. Super quick and polite. Signed up straight away!

WazzaVerse
Reino Unido
1 day usando a aplicação
Questão respondida por Smile.io 2 de dezembro de 2023

Thank you for the kind review we really appreciate it. Please reach out if there is anything else we can help with.

Cheers

The Smile team

29 de novembro de 2023

fast customer service.

Chunky Monkey Fabrics
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Smile.io 2 de dezembro de 2023

Thank you for your review We know how important your time is, so I'm delighted we could resolve your problem quickly.

Please reach out if we can help in the future.

Cheers

The Smile Team

4 de janeiro de 2024

The customer support is fantastic and what I might not have picked up on or understood in the helpful videos, can be further explained in a customer support chat!

Deux Cranes Chocolates and Confections
Estados Unidos
About 2 months usando a aplicação
Questão respondida por Smile.io 6 de janeiro de 2024

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

31 de maio de 2024

Great customer service!

Strps.
Canadá
6 days usando a aplicação
Questão respondida por Smile.io 1 de junho de 2024

We are so glad to hear our customer support was helpful. Thank you for your review :)

Editado a 24 de maio de 2024

Top service from Hannah :)

Secend.ch
Suíça
Over 1 year usando a aplicação
Questão respondida por Smile.io 18 de abril de 2024

Thank you for your lovely review. We are so glad Joana was able to assist you!